Getting Unstuck with Dr. Charles [Podcast]

Getting Unstuck with Dr. Charles [Podcast]

In the latest episode of the PR Talk podcast, Amy talks with Dr. Charles Redd about getting unstuck, leadership, discovering your strengths, finding your purpose and what it means to be a servant leader.

4:40 – Getting Unstuck

Dr. Charles provides a baseball player analogy on how to get unstuck. Focusing on the number one skill that you do well, the one that comes easiest, and giving it more attention and energy.

7:18 – Leading Teams

Using a King of the Hill example, smart and wise leaders realize you need everyone to get to the top and leaders need to ask questions of their teammates to uncover who does what well to add to the vision of the team. Then when you understand the strengths of each member of the team, that brings value to the whole team which helps them arrive at their goal.

9:20 – Helping People Figure Out Their Strengths

Start with why (why am I here) and what can I share with others. Dr. Charles shares an example about conversations with new job seekers at a career fair using the example of why asking the question “what do you have?” is the wrong question at a career fair. Instead, those folks need to think about what job they would choose if all careers paid the same. Answering that question will help you understand what you want to do.

12:30 – How To Find Your Purpose?

Find what you are good at and passionate about and you will eventually get that ah-ha moment. Then you get to go to work instead of you got to go to work…

16:14 – How Taking the Approach of Using Your Purpose Can Help in PR

Amy talks about how taking the purpose approach to any job can help you find value. Specifically in PR, there are so many job types within PR you can always find a place that plays to your strengths. She also asks Dr. Charles for advice for PR leaders to understand how to highlight what they do best.

19:40 – Servant Leadership

What it means to be a servant leader including not looking at what you get from a relationship or business dealing, but what I can give. It’s an attitude of giving first, but knowing that when you give, you also get.

23:36 – How PR People Can Be Servant Leaders

Amy talks about giving to the press to just help them do their job, without needing something in return and how many PR people do this without even knowing the term servant leader. How it feels better to give than receive and if you give first, something may come back to you in return.

 

25:37 – How To Learn More

 

26:40 – The Redd Line and Time to Teach

 

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You can access more great episodes by subscribing to the PR Talk podcast on iTunes, Stitcher, Google Podcasts, iHeart Radio and Spotify.

About the guest: Dr. Charles Redd

Dr. Charles Redd, Jr. is a nationally recognized Fortune 500 business leader, adjunct professor, speaker, and ministry founder. With more than 30 years of exceptional performance in both business and ministry, Dr. Redd has a profound approach to developing successful leaders. His track record of transforming underperforming sales teams at The Hershey Company, PepsiCo – Frito-Lay, and Coca-Cola Enterprises has made him a national leader in operations, sales leadership, and sales revenue. Dr. Charles hosts the podcast Dr. Charles Speaks and is the author of Don’t Stop Now.

Connect and follow Dr. Charles on social media:

Michael Cottam technical seo consultant

This episode of PR Talk is brought to you by PRSA Oregon

Throughout Oregon and Southwest Washington, PRSA provides members with networking, mentorship, skill building and professional development opportunities – whether you are a new professional fresh out of college or a skilled expert with 20 years in the industry. Check out PRSAoregon.org for more information on how membership can help you grow and connect.

Stress Awareness Month: a PR Talk Compilation [Podcast]

Stress Awareness Month: a PR Talk Compilation [Podcast]

Breathe With PR Talk During Stress Awareness Month

Three Wise Guests Share Important Mental Health and Wellness Techniques 

April is Stress Awareness Month and since we’ve been living with a worldwide health pandemic, we thought there couldn’t be a better time to highlight the pertinent advice we’ve received throughout the years about stress management and mental health. This episode of PR Talk highlights some short snippets of thoughts from three of our most popular guests, with topics ranging from how taking a daily supplement can boost your mental capacity during times of stress, to simply honoring the fact that communications is indeed a stressful job and there are things we can do to ease that mental burden.

Sheila Hamilton

First, we highlight Sheila Hamilton, the popular KINK FM morning show host turned full-time mental health advocate. Upon her late husband’s tragic death by suicide, Sheila wrote All the Things We Never Knew, a memoir about her experience navigating an inadequate mental healthcare system with a mentally ill husband and the aftermath of his eventual suicide.

Here we highlight how as service providers, PR people have a tendency to over-deliver out of fear, along with the ways in which our physical health plays into our mental health.

Listen to Sheila’s entire episode First Things First: Taking Care of YOU during Coronavirus.

 

Mark Mohammadpour

Next up we have Mark Mohammadpour who found himself overweight and unhappy while working at top PR firms. After losing over 100 pounds, Mark now provides health and wellness coaching through his company Chasing the Sun

Mark and I talk about the stressful roles communicators must fill, along with the most common mistakes we make with our health.

Listen to Mark’s entire episode “Living Our Best PR Life” is Mark Mohammadpour’s Motto as He Helps Communications Pros Thrive.

 

Libra Forde

The last interview we showcase is with Libra Forde, who is the Chief Operating Officer of Self Enhancement, Inc. I have become obsessed with her inspiring “Motivational Minute” videos that are regularly posted to her Facebook page (@librabetall). A self-professed “thought partner,” Libra is a leader, speaker and change agent and can be found at LibraForde.com.

Here Libra and I talk about the importance of bringing daily routines, breathing, breaks and more into our working days.

Listen to Libra’s entire episode Welcome the New Year with a Much Needed “Motivational Minute” with Libra Forde.

 

Fika Talk with Audrey Rosenberg

If you listen all the way through you will be treated to a bonus segment from the mini-series Fika Talk about how Breaks are good!

Don’t Miss an Episode

You can access more great episodes by subscribing to the PR Talk podcast on iTunes, Stitcher, Google Podcasts, iHeart Radio and Spotify.

About the guest: Sheila Hamilton

Sheila Hamilton is the host of Beyond Well, a five-time Emmy award-winning journalist, radio host, and the author of two mental health-related books, All the Things We Never Knew and a new novel to be released this year. She co-hosted the highly-rated Kink morning show for more than a decade and was voted Portland’s favorite radio personality in 2016.

Connect and follow Sheila on social media:

Cassidy Quinn on PR Talk

About the guest: Mark Mohammadpour

After a career spent rising through the ranks of some of the country’s most respected PR firms, Mark Mohammadpour needed a change. Overweight and unhappy, Mark chose to prioritize his health and bring new meaning to his career. After losing over 100 pounds, and keeping the weight off for more than a decade, Mark now provides health and wellness coaching to communication professionals nationwide through his company Chasing the Sun. You can also subscribe to the Chasing the Sun podcast on iTunes or Spotify.

Connect and follow Mark on social media:

Mark Mohammadpour

About the guest: Libra Forde

Libra Forde is the Chief Operating Officer of the Portland nonprofit, Self Enhancement, Inc. However, her popularity has risen lately with her inspiring and honest “Motivational Minute” videos posted weekly to her @BeTallLibra Facebook page. A self-professed “thought partner,” Libra is a leader, speaker and change agent available for speaking engagements at LibraForde.com.

Connect and follow Libra on social media:

Cassidy Quinn on PR Talk

This episode of PR Talk is brought to you by PRSA Oregon

Throughout Oregon and Southwest Washington, PRSA provides members with networking, mentorship, skill building and professional development opportunities – whether you are a new professional fresh out of college or a skilled expert with 20 years in the industry. Check out PRSAoregon.org for more information on how membership can help you grow and connect.

A Modern PR Interview with Amy Rosenberg [Podcast]

A Modern PR Interview with Amy Rosenberg [Podcast]

A Modern PR Interview

 

Author Amy Rosenberg provides insight into her new book.

In this episode of the PR Talk Podcast, I get to be the host and interview Amy about her new book  A Modern Guide to Public Relations. Listen now to hear about:

 

Maximize everything

There are opportunities to “do all the things.” This means going above and beyond what is directly in front of you and to think about the details (e.g. how you label and title your photos to help the press or help with your SEO). Another example is if you are going to write social copy, don’t just write the same thing for every platform you are on, customize them for maximum effect on each channel. And when you get a PR hit, don’t just give yourself a high-five, think about what to do after you get press.

 

Perfection is the enemy

Perfectionism can seem like a great attribute from the outside, but it really isn’t good as we need to have balance. Being able to stop before perfect and knowing when good enough is, well good enough as nothing is ever perfect. Perfectionism is a wonderful crutch for procrastination.

 

The “PR Mindset”

Amy talks about the PR Mindset and how it can set you up in any career. The PR Mindset comes from being an optimist and a maximizer. Key PR ways of doing things including being organized, having tenacity, taking your work with you wherever you go (Amy mentions work/life flow or meld which we may talk about in a future episode) and that you follow the news (meaning you know what is going on in the world) and then you can truly operate from gut instinct.

 

Living the PR Lifestyle

The PR Lifestyle includes ethics, teamwork, cooperation with competitors and maintaining connections. It is also taking our work with us, in a good way, meaning we can solve issues or have great brainstorms in the shower and on the road. It is really understanding your business and industry so you can get to the point of knowing what to do on gut instinct. It is writing and reading. PR has a lot of writing and you can’t write if you don’t read. This means reading every day, and scrolling through Instagram and Twitter don’t count. You have to pick up a book (or other reading device).

Additionally, I share a couple of my favorite quotes from the book, including:

Your phone ringing off the hook with calls from PR people — college-educated telemarketers in disguise — a couple hundred times a day

Amy is expressing empathy for the members of the media that are on the receiving end of the (hopefully) well-intended pitch from a (potentially) overly-aggressive PR. A bit tongue-in-cheek of course.

If doing all the work without any of the glory leaves you feeling like a slighted Cinderella step-sister, welcome to PR.

It’s not all bells and balls, as Amy shared in another recent post that “Public Relations Isn’t Just for Red Carpets.”

 

Don’t Miss an Episode

You can access more great episodes by subscribing to the PR Talk podcast on iTunes, Stitcher, Google Podcasts, iHeart Radio and Spotify.

This episode of PR Talk is brought to you by PRSA Oregon

Throughout Oregon and Southwest Washington, PRSA provides members with networking, mentorship, skill building and professional development opportunities – whether you are a new professional fresh out of college or a skilled expert with 20 years in the industry. Check out PRSAoregon.org for more information on how membership can help you grow and connect.

Staying Ahead of the Puck that is Google with Michael Cottam [Podcast]

Staying Ahead of the Puck that is Google with Michael Cottam [Podcast]

Staying Ahead of the Puck that is Google with Michael Cottam

“I skate to where the puck is going, not where it has been.” — Wayne Gretzky.

Somewhere in the middle of the PR Talk conversation I had with Michael Cottam he cited this quote in reference to how he approaches search marketing. This means that Michael doesn’t just focus on what Google is doing, he broadens his view to what Google will be doing. There couldn’t be a more fascinating way to think about the ever-evolving topic of search, and especially how it relates to PR.

Michael Cottam is a renowned search engine optimization (SEO) expert who many in the search industry already know. Beyond providing highly-coveted search consultation for clients, Michael is the founder of Visual Itineraries, which he calls his SEO “sandbox” because it is where he tests search theories for clients.

Always full of great information, I am normally talking with Michael either at a busy conference or while collaborating on a mutual client. So I took this dedicated time to really dig in and get my questions answered. Even if my questions are in the weeds or are very technical, I don’t care because it will help us help Veracity’s SEO PR clients!

Battle of the SEOs: Does Michael Agree with Rand About Links?

First, I had to know if Michael agreed or disagreed with Rand Fiskin’s notion that links are not nearly as important as they once were for SEO (check out the last PR Talk interview with Rand titled “The Wall Street Journal Problem” for more context). 

Michael wholeheartedly agreed with Rand. 

The backstory is that Google used to rank web pages higher in search engines by relying on quantifying their external links. But now, Google has improved its ability to recognize quality content within web pages. While links are still important, websites that thoroughly cover specific topics will in turn rank for those specific topics.

 

Google’s E-A-T Attempts to Take the Consumer’s Place

Michael explains that in addition to links, Google is now considering “E-A-T,” which stands for “Expertise, Authority and Trust,” to rank web pages. For example, Google can determine the authority of a web page by attempting to discover who wrote the page and then follow a trail back to previous content by that author. If the author has written authoritative posts and been included (mentioned) as a source in other websites, Google will consider them an expert, thus trusting the page. Therefore, thought leader names are becoming just as important, or possibly even more important, than company names in terms of establishing credibility and resulting SEO.  

Since Veracity handles a lot of guest article placement for thought leaders, I wanted to dig into this concept further. I would think that name credibility could be built by landing many guest article placements. However, Michael said that interviews (or getting names included in articles) by credible third-party sources (such as reporters) are just as important. You want a mix of both to build your thought leader’s name, as well as the company name. 

The E-A-T concept allows Google to mechanically re-create what consumers would see along the decision-making process and ultimately what websites they would click on. In this way, Google essentially acts like a consumer to serve its customers (web searchers).

 

Schema Markup Can Help Us Tier Press Lists

Back to my favorite topics of links, if all else is equal, of course you’d place more intrinsic value on the website article that also provides a followed link to your website. However, we could also review the “schema markup” (a type of structured data) of web pages. This hidden code enables search engines to understand what the page actually is about so it can more readily appear in searches. For example, appropriate schema markup will tell Google that a webpage is really a press article, as well as who published and wrote it. 

PR people should not inquire or advise press/web contacts about schema markup. This is a much bigger deal than simply asking the press to add a link into a previously written article.  Additionally, there are ways we can discover who is using ideal schema markup in order to tier websites/press by using Google’s Structured Data Testing Tool or Rich Results Test to see if the site is using structured data (see more about these tools in this Search Engine Land article).

 

Are No-Follow Links the Devil?

For a long time we have been talking about no-follow links not being very great for SEO. However, Mike Rosenberg has been unsure about this for a while, so we posed the question to Michael Cottam.

He said that Google cares very much about “user-generated links” (links generated by others), which are found on social media sites, such as LinkedIn and Twitter, and on forums and places like Reddit and Quora. You want a mix of outside press (links and/or mentions from other websites) and buzz from user-generated links, which are no-follow, because they show what is hot right now.

However, there should be a natural bell curve pattern in the links. You don’t want to do a bunch of Facebook ads to generate comments and links for users at only one time. Ideally, you’d get some outside press coverage first and then share that article on social media (with some budget behind it) to show Google that people are also talking about you, which will increase the search impact of the original article.

 

We talked about so much more in the interview. More detailed questions such as how to approach keywords when writing press materials were answered. And larger topics, such as: 1) how search and PR teams can effectively work together, and 2) if search and PR could ever be combined into one role. That was an easy no!

 

Don’t Miss an Episode

You can access more great episodes by subscribing to the PR Talk podcast on iTunes, Stitcher, Google Podcasts, iHeart Radio and Spotify.

About the guest: Michael Cottam

Michael Cottam is the founder of Visual Itineraries, a sales closing and lead-generation tool for travel agents, and is an independent SEO consultant, focusing on technical organic search engine optimization, Panda optimization, and Google penalty recovery. The former SEMpdx board member is currently involved in the Rotary Club of Greater Bend, where he recently moved to be closer to the outdoors. 

Connect and follow Michael on social media:

Michael Cottam technical seo consultant

This episode of PR Talk is brought to you by PRSA Oregon

Throughout Oregon and Southwest Washington, PRSA provides members with networking, mentorship, skill building and professional development opportunities – whether you are a new professional fresh out of college or a skilled expert with 20 years in the industry. Check out PRSAoregon.org for more information on how membership can help you grow and connect.

“The Wall Street Journal Problem” with Rand Fishkin [Podcast]

“The Wall Street Journal Problem” with Rand Fishkin [Podcast]

Rand Fiskin’s Very Good News, Launching a Pandemic-Era Company and Getting Audience Savvy

 

We were honored to have Rand Fishkin, co-founder and CEO of the audience intelligence software, SparkToro, on the podcast! Rand is probably best known for his previous role as the co-founder and CEO of the go-to SEO software, Moz, since he only recently made SparkToro available to the public this past April. In fact, he couldn’t have picked better timing to launch his new software right as the pandemic was kicking into full-gear. That was a joke.

On the podcast, we talk about a whole host of things, besides what it was like to launch during one of the worst crises our world has ever seen. In true Rand fashion, he expertly takes any topic thrown at him. I have briefly highlighted the topics below, offering you some quick Rand nuggets, but you’ll really want to dive deeper and listen to the interview for the full picture.

Managing “Prestige Coverage” Expectations

Rand categorizes expectations of garnering coverage in top-tier publications what he calls “prestige coverage” as “the Wall Street Journal problem.” What’s interesting is that at one time Rand was among those who presented “the Wall Street Journal problem” to others.

Telling us about a sizable investment he made in a PR firm as the founder of Moz, he re-analyzes the original goals (or lack thereof) that led to such high expectations. While the firm did generate prestige coverage, it didn’t make a tangible business impact.

Rand holds himself accountable for this PR mishap, saying that because his goals weren’t measurable in relation to their business effect, possibly they weren’t even goals at all. Today he would build his PR strategy starting with more specific goals that directly align with the goals of the actual business bringing us into the natural segway of selecting PR audiences and media list building. 

 

How SparkToro Helps PR People

When paired with concrete goals, earned media efforts can be targeted towards audiences that can help move those goals forward. This is where SparkToro comes in. The audience intelligence software helps marketers truly understand the consumption habits of their key audiences. Bringing “the Wall Street Journal problem” back into the equation, Rand and I discuss various instances in which audience intelligence comes alive. 

For example, reviewing Moz’s past PR mishap as a case study, if they were attempting to reach search engine marketing decision makers, shouldn’t the PR team have directed their attention to the likes of a Search Engine Land rather than a Wall Street Journal?

While the PR team probably should have guided their client to naturally come to this conclusion, today this PR team could use SparkToro to analyze audience patterns. Perhaps even more important, we can lean on the platform for managing the “prestige coverage” expectations of others.

SparkToro Plastics search

New Press Tab on SparkToro

However, what is not mentioned in the interview is that SparkToro recently launched a new Press List Building feature just for us public relations professionals! The new tab, called “Press,” displays the press outlets that specific audience types are consuming. This is different from how SparkToro already displays the social media accounts followed or websites visited by targeted audiences. 

SparkToro Press Feature

Rand’s Very Good News About Links

Within this very detailed conversation about audiences, Rand provided PR people who are focused on search with some very good news! Apparently, we do not have to hustle as hard to include website links to our websites within the online news coverage we generate. Landing some really stellar coverage, only to tell the client that a link wasn’t included, has always been a disappointing struggle. Rand says that we don’t necessarily need to worry about this anymore since links are not as important as they once were for SEO. Getting brand and/or keyword mentions are just as good, if not better (depending on the outlet), than getting links. 

Too good to be true? Ever the skeptic and over-analyzer, I asked renowned search expert, Michael Cottam, what he thought about this news. We’ll air his response in a very detailed and fascinating (to us search nerds) episode on February 24th. Tune-in then to hear if Michael has a yay or a nay for Rand.

 

Did I Call Rand Fishkin a Failure?

Oh yes I did, but it wasn’t by putting my foot in my mouth, which would be true to character. While talking about how launching a company in the middle of a pandemic—a sad fact is that when SparkToro launched, 15% of their email list bounced back, clearly indicating lay-offs—we compared this time to when he launched Moz in the middle of yet a different recession! 

Therefore, Rand is no stranger to hard times. With that in mind, we also talked about the fact that Rand’s mom was also a founder and entrepreneur, which could quite possibly be one of the reasons he’s been able to turn unopportunistic times into opportunities for others through creating thriving businesses that provide jobs and much-needed services for companies and marketers.

Don’t Miss an Episode

You can access more great episodes by subscribing to the PR Talk podcast on iTunes, Stitcher, Google Podcasts, iHeart Radio and Spotify.

About the guest: Rand Fishkin

Rand Fishkin is the co-founder and CEO of SparkToro. He’s dedicated his professional life to helping people do better marketing through his blogging, videos, speaking, and his book, Lost and Founder. When Rand’s not working, he’s most likely to be in the company of his partner in marriage and (mostly petty) crime, author Geraldine DeRuiter. If you feed him great pasta or great whisky, he’ll give you the cheat code to rank #1 on Google. 

Connect and follow Rand on social media:

Rand Fishkin on PR Talk

This episode of PR Talk is brought to you by PRSA Oregon

Throughout Oregon and Southwest Washington, PRSA provides members with networking, mentorship, skill building and professional development opportunities – whether you are a new professional fresh out of college or a skilled expert with 20 years in the industry. Check out PRSAoregon.org for more information on how membership can help you grow and connect.

Who is Milton? [Podcast]

Who is Milton? [Podcast]

Who is Milton?

 

And what the heck does this have to do with PR!

 

Amy and Mike talk about the iconic movie “Office Space” in this unnumbered episode of the PR Talk podcast. Why? Because it is fun to talk about and Amy made a reference to Milton in her upcoming (like next week!) book “A Modern Guide to Public Relations.”

“This new guy, with little experience, came into the office looking like Milton from ‘Office Space.’ A stuttering, babbling excuse for a vice president of marketing. OK, maybe you’re a little miffed because you thought your two years of experience would win you the promotion. Do not fret. Your new PR skills will win them over yet. It’s only a matter of time.”

We actually love Milton and calling each other “Milton” for fun when we are being particular or inflexible has been a part of our family culture (including our daughter when she was younger). Along with talking up Milton, we discuss the copier in the movie and how we all have things like a copy machine that never works right and frustrates us in everyday life. As Amy mentioned in the conversation, we’d love to hear what your “copy machine” is. Let us know in the comments.

If you haven’t seen “Office Space” we highly recommend it (even you millennials that probably (hopefully) haven’t suffered through the type of office environment depicted in the movie).

Check out the official trailer from 20th Century Fox (although I don’t think it does the movie justice):

 

Don’t Miss an Episode

You can access more great episodes by subscribing to the PR Talk podcast on iTunes, Stitcher, Google Podcasts, iHeart Radio and Spotify.

This episode of PR Talk is brought to you by PRSA Oregon

Throughout Oregon and Southwest Washington, PRSA provides members with networking, mentorship, skill building and professional development opportunities – whether you are a new professional fresh out of college or a skilled expert with 20 years in the industry. Check out PRSAoregon.org for more information on how membership can help you grow and connect.