Travel Portland’s Megan Conway [Podcast]

Travel Portland’s Megan Conway [Podcast]

Selling Portland to the World:

An Interview with Megan Conway of Travel Portland

Local businesses and PR people learn how they too can jump on the Portland bandwagon

Travel Portland operates as the tourism and marketing agency for the City of Portland. And as the organization’s Senior Vice President of Communications and Regional Strategy, it’s Megan Conway’s job to sell our fair city to the wider world. Amy Rosenberg recently sat down with Megan to learn more about what it’s like running PR for an entire city and how local small businesses can tap into Portland’s growing reputation as a travel destination to increase their visibility with tourists.

A Growing Reputation

Newcomers may find it hard to believe, but there was a time before all the food carts and luxury condos when Portland was something of a tourism backwater. In those days — some ten years ago now — Megan would bring a map to her New York media meetings to show editors and publishers exactly where Portland was located. But oh how things have changed.

Today, Megan finds that most media members she talks with — both domestically and internationally — have either visited the city themselves or read about it as a destination. And that makes her job much easier. “Because Portland just continues to evolve and be a better and different version of itself as it goes,” Megan says, “we keep having these amazing things that we can hang our hats on that we can pitch and have conversations about.” Whether it’s a chef, or a maker, or another uniquely Portland brand, it’s Megan’s job to find, what she calls, their Portland story and share it with the wider world. So how does she do that? It really comes down to old-fashioned PR.

 

Looking Outward

Another byproduct of Portland’s recent emergence as a travel destination is more and better PR. In the old days, Travel Portland was the only game in town. Now, restaurants and hotels often work with their own PR agencies, which gives Megan lots of opportunities to collaborate.

Megan says Travel Portland works with other PR pros to amplify their messaging in a more organic than scripted way. Several times a year, Travel Portland communicates with PR firms about outbound events they’re planning, with an eye for collaborative opportunities. In some instances, a firm may be looking to break into a specific market that Travel Portland already has a foot in, so they’ll help facilitate those connections when possible. For Megan, it’s all about creating what she calls an aligned front, as they promote everything the city has to offer.

Another big part of the Travel Portland mission is selling the city to media and publishers in New York City. Every January, Travel Portland reps attend the International Media Marketplace event, which Megan likens to “one-on-one speed-dating appointments with media.” During the trip, Travel Portland also schedules 3-4 days of desk-side appointments with publishers and editors. These used to be strictly educational trips, but now take on a what’s-new-in-Portland approach.

Travel Portland also frequently collaborates with partners who are having their own events in the city and then mix-and-mingle with media members in attendance. In one unique event, Travel Portland executed a Portland takeover of a four-story house and designed every room to be about a different Portland maker including brands like Steven Smith Tea and Orox Leather. Powell’s Books also included a bookshelf dedicated to Portland authors that attendees could take home. For Megan, these events are designed to give editors a feel for Portland’s unique style and attitude, so they’ll then send a writer out to cover Portland for their readers.

Megan tends to focus on travel and lifestyle publications during these media tours, but they’re beginning to talk with more business-focused brands like Fast Company and Inc. to look at big business stories coming out of Portland and focus on growth brands.

It all comes down to packaging Portland’s most compelling features into consumable stories that will excite media members. A process all PR pros instantly recognize.

 

Forging Local Business Relationships

But selling the city to the outside world requires Travel Portland to have an extensive knowledge of what’s happening here on the street level. So the organization is motivated to stay connected with the local businesses that make this city so vibrant. In addition to promoting Portland, Megan sees Travel Portland’s role as an educator in the small business space as they work toward helping local companies scale and drive visitor traffic through upcoming classes on marketing and PR.

The organization also conducts outreach efforts, like its Travel Portland 101 event, which helps local businesses gain a better understanding of how the business operates and where they might best fit in. Travel Oregon partnership representatives also hold bi-weekly neighborhood tours so the staff can get out and see what’s new in the city.

Megan’s door is always open for businesses looking to connect with Travel Portland, but she also recommends they become well-connected within their neighborhood association. Simply offering to host a monthly neighborhood meeting in their space is a great way for information to trickle out and up to the folks at Travel Portland.

 

Opportunities for PR Professionals

Because collaboration is so important to Travel Portland, the organization is very receptive to meeting with new agencies or freelance PR representatives. Megan said they also appreciate being copied on press releases because they provide an easy way to catalog and access all the important new developments in the city.

Amy and Megan cover many more topics during their conversation, including how Travel Oregon vettes requests from bloggers and influencers, editorial opportunities within Travel Portland publications, and tips for college grads looking to break into the hospitality industry. So click through to hear the rest of the interview.

About the guest: Megan Conway

After starting her career in consumer products PR in the midwest, Megan Conway moved to Portland. For the last eight years, she’s worked as Travel Portland’s Senior Vice President of Communications and Regional Strategy.

Connect and follow Megan on social media:

This episode of PR Talk is brought to you by PRSA Oregon

Throughout Oregon and Southwest Washington, PRSA provides members with networking, mentorship, skill building and professional development opportunities – whether you are a new professional fresh out of college or a skilled expert with 20 years in the industry. Check out PRSAoregon.org for more information on how membership can help you grow and connect.

PR Talk is sponsored by monday

In such a fast-paced, multi-faceted work environment, it can be tough to stay on top of everything. monday is the collaboration tool trusted by businesses of all kinds to help cut down the clutter and streamline productivity. Learn more at monday.com and signup for a free trial. You’ll see in no time why so many teams around the world are choosing monday for their project management needs.

PR Talk listeners can use the coupon code BetterExecute for a 15% discount.

Featured image by Cat Mapper (Max Ogden) on Unsplash

How To Operate Like a Newsroom [Minicast]

How To Operate Like a Newsroom [Minicast]

Taking your own photos and videos, how to get those assets to the press and when to hire a pro

First, a caveat, if you can bring a professional photographer, do it! If you are good at taking photos and videos, skip to the parts about how to submit them or what makes for a good photo opp.

They say a picture is worth a thousand words. Could we be focusing on the wrong thing with all this text? Would you rather have a big picture on the cover/homepage of the New York Times or an article inside? We want both, of course, but the photo is what gets more attention from our audience!

If you are as uncomfortable as Amy, a self-admitted terrible photographer, with taking photos and videos, don’t be. We have had photos and even iPhone videos, taken by this terrible photographer, run on TV.

Of course, you still would rather have the media come (you are more likely to get the story to run), but what if they don’t? You have to fill the role of the reporter even more. Let’s call it HARO, Help a Reporter Out…maybe that’s already taken.

Operating Like a Newsroom

If the news won’t come, serve as an extension of their newsroom by:

 

Taking & Submitting Your Own Photos & Videos

 

Photo Tips

Taking photos on your smartphone is easy. Taking really good photos is not. Follow a few basic tips and you will be getting pictures that are good enough to share with the media. Here is a list of what to look out for:

  • Be aware of your lighting. If you are outside, know where the sun is and how that will affect your shots. If you are inside, try to have natural light come in by being by big windows or you may need to supplement.
  • Shoot horizontally (turn your phone sideways).
  • Zoom the old fashion way. Meaning do not pitch and squeeze to zoom in on your screen. Walk closer to your subject to zoom in. If that is not possible, you should make sure you are taking high-resolution photos (see next tip) and crop after.
  • Use the “HDR” setting for high-resolution photos.
  • Use the “exposure lock” feature. Amy mentions in the podcast that she doesn’t know what this is and doesn’t use it. Simply hold your finger on your screen for what you want to stay focused on so the camera doesn’t zoom in/out on its own and lose focus on what you are capturing.
  • Turn the “Live” feature (for iPhones) off.
  • Most important rule: there are no rules, as Amy says,

“Take the damn photo!”

Other general (non-technical tips):

  • Action shots are typically better than smiling faces.
  • If you can get a company logo (perhaps on a t-shirt or a banner in the background), that’s great.
  • No Selfies!

 

Video Tips

Tips for taking videos with a smartphone are basically the same as photos, with a few added suggestions:

  • Use a tripod (or improvise something to keep your phone steady) if you can.
  • If you are capturing audio, use a microphone, lavalier mics are great for interviews and speeches.

See Tips for Creating iPhone Videos for more details or watch this how-to video:

When & How to Submit Photos/Videos

Here are guidelines about when and how to submit your assets:

When to Submit

TV

Submit photos and videos right away to TV, as soon as you can. News gets old really fast and TV typically has a 4 – 5 p.m. air-time, meaning you want to submit by 2 p.m. at the latest. So, if you can, hold your event/photo opp early in the day to give you time to submit to TV.

  • If it’s a weekday and your news didn’t run the day the news occurred you have a lower chance of it running the next day.
  • But if the news occurs on a Friday and they didn’t run it you have a higher chance of them running it over the weekend.
  • Follow up/resend & call over the weekend.
  • No means no!

Print/Online

It is still best to send the day of, but not as imperative. You can be a little less aggressive and send later that day or the next.

 

How to Submit

  • Upload videos & photos into Dropbox or a shared Google Drive and send links that are clearly labeled and accessable by the media, meaning make sure they can view and download.
  • Don’t overload them with too many junky photos.
  • Attach photos if you only have a few that are small. Emails with large attachments are often blocked and more likely to go into spam folder.

 

Photo Resolution

Pixels are more important than file size, however:

  • A photo that is 500KB (.5MB) is usually big enough (unless for magazines or billboards).
  • 3000 pixels wide is probably good enough for any outlet.
  • By default, most iPhones will take an image at 72 DPI.

 

Photo Opp Ideas

When Amy talks about using events a lot for getting photos and videos for press coverage, it does not have to be what you’d traditionally call an event. Any time something is happening that is worthy of a photo or video opp, that’s an event.

If you don’t have a cartload of crazy clowns moving into town to promote your thing, you may have to get a little more creative. Here are some ideas that provide good photo opps:

  • Groundbreaking for new construction
  • Ribbon cutting for new office/location +
  • Oversized check presentation +
  • Public art unveiling
  • Art installation
  • Exhibitors moving into a tradeshow
  • Special performance for children (remember you need a photo release if you are taking photos/videos of kids)
  • The measuring of a race course
  • Large scale event set up/move-in
  • New building/structure tours
  • Moving days for notable organizations
  • Volunteering or doing something active in the community
  • The event itself (along with or instead of a pre-event photo opp)—don’t forget the event you’ve been hired to promote is a photo opp in and of itself
  • Large-scale donation of food, clothing or other physical item drop off
  • Any other thing that you can make visual or active

+ Add more to it: incorporate other important things. Talking heads—such as politicians, VIP, donors—talking about important things are always good but visually thin. What can your photo opp players literally DO during their 20 minutes of fame?

 

When to Bring in the Professionals

While we have explained how easy it is for anyone to take photos and videos for the media, there are certain times you really should call a professional photographer/videographer.

  • Products – always use a pro for product shots.
  • Big Events/Fundraisers – many large events and fundraisers will already have a hired a pro, be their friend, get their photos, give credit.
  • Reoccurring Events/Activities – do you do the same type of volunteering every year? Hire a photographer at least one year to get really good photos you can reuse.

 

Photo Captions: A Press Release in a Sentence or Two

Photo captions are like mini press releases that can get you additional exposure and recognition. Follow these tips when sending to the press:

  • List who’s in the photo from left-to-right.
  • Include job titles only if they are very important or you don’t have much else to say about the organization.
  • Add a sentence that incorporates the results of what was happening in the photo if possible. X pounds of garbage collected; X dollars raised; or new office opened in X community.

With these tips and a little practice, you will be operating like your own newsroom in no time!

This episode of PR Talk is brought to you by PRSA Oregon

Throughout Oregon and Southwest Washington, PRSA provides members with networking, mentorship, skill building and professional development opportunities – whether you are a new professional fresh out of college or a skilled expert with 20 years in the industry. Check out PRSAoregon.org for more information on how membership can help you grow and connect.

PR Talk is sponsored by monday

In such a fast-paced, multi-faceted work environment, it can be tough to stay on top of everything. monday is the collaboration tool trusted by businesses of all kinds to help cut down the clutter and streamline productivity. Learn more at monday.com and signup for a free trial. You’ll see in no time why so many teams around the world are choosing monday for their project management needs.

PR Talk listeners can use the coupon code BetterExecute for a 15% discount.

Nigel Jaquiss: Willamette Week [Podcast]

Nigel Jaquiss: Willamette Week [Podcast]

Reporter of “Last Resort,” Nigel Jaquiss,
Talks Investigative Reporting

And Why It’s Important to Invest in Relationships with the Scary Reporters

Perhaps the most well-known journalist working in Oregon today, Nigel Jaquisstwenty-year career at Portland’s alternative weekly newspaper, Willamette Week, has been prolific. Nigel is the reporter who took down Oregon Governor John Kitzhaber for using his position of power to benefit his fiance’s business, resulting in the first resignation of an Oregon Governor because of a scandal. He broke Portland Mayor Sam Adams’ romance with his 17 year old intern. And most notably, he won a Pulitzer Prize for unveiling the years of sexual abuse Oregon Governor Neil Goldschmidt inflicted on a 14 year old girl when he was Portland’s Mayor.

Nigel came to journalism rather late in his career, working first as a crude oil trader for some of the biggest investment banks on Wall Street. So as we began our conversation, I was anxious to ask him how he came to leave that career in favor of something so different.

“I’m Interested in Telling Stories”

When Nigel was in his early 30’s his father died unexpectedly, and his mother succumbed to lung cancer not long after. “That really focused me on the obvious fact that life was short,” he said. After the birth of his first daughter, he began asking himself if he was really doing what he wanted to do. Ultimately he decided that the answer was no.

He’d always loved writing, so Nigel decided to leave his oil trading career and try his hand at a novel. But like any good oil trader, he had a back up plan ready in case it didn’t pan out. For Nigel, it was journalism school. “My backup plans turned out to be my plans,” he joked.

After earning his Master’s Degree from the Columbia University Graduate School of Journalism in 1997, Nigel was hired at Portland’s Willamette Week and began turning out the high level investigative journalism he’s known for today.

After landing in journalism, Nigel stumbled into the investigative side of things, saying that he came to journalism wanting to write pieces he was interested in and that readers would be interested in consuming, which is more of a features reporting approach. “I’m interested in telling stories,” he said.

His first cover piece was about the best high school basketball player in the state who was playing with only a .81 GPA, which was acceptable at the time. After the story was published, outraged school board members changed the standards under which students could participate in extracurricular activities.

“I realized from that one sentence that you could change policy or change lives in some way,” Nigel said. “That’s what focused me on the idea that trying to find out things that people hadn’t known or didn’t know and bringing it to their attention could be really powerful.”

 

The Reporter of Last Resort

What would arguably become Nigel’s biggest story came to him almost as an afterthought. Neil Goldschmidt’s ongoing sexual abuse of a young girl while he was Portland’s mayor was something of an open secret among Oregon’s rich, powerful, and well-connected. The allegations were also known by certain members of the Portland press.

In 2004, as Goldschmidt began to reemerge into Oregon politics, reporters at the Portland Tribune and The Oregonian were given parts of the Goldschmidt story, but weren’t able to bring it to press for a variety of reasons. When I asked Nigel how he was able to put the pieces together after so many others had failed, he said it had a lot to do with Willamette Week’s unique position in the Portland news market. “I think it was the case of me being the reporter of last resort,” he said. “People tried other things and it didn’t work and so they’re like, ‘okay we’ve got nothing else to lose so let’s go to Willamette Week.’”

Now, nearly 15 years later, Nigel still finds himself thinking about the story that has defined so much of his career. “I often think about the number of people who knew about it and didn’t do anything about it, and the corrupting effect that would have on their lives,” he said. “They knew they were harboring crime and they knew they were benefiting from it. So how did they feel about that? How did it change their lives? How did it change the way they conducted themselves? It’s a terrible thing to know something that evil and do nothing about it.”

 

“That’s Not When You Want to Form a Relationship”

Of course, because this is a PR podcast, I wanted to talk with Nigel about how he interacts with PR professionals during the course of his work. He was quick to point out that Willamette Week’s journalistic emphasis doesn’t lend itself to traditional PR pitches. “The strength of many organizations is focus, and our focus has always been more about accountability and less about general news,” he said.

To get the paper’s attention, Nigel advises us to think outside of the traditional pitch. “So we’re not going to say, ‘hey new product launch in Washington County for a tech company,’ but a tech company in Washington County that is getting cross-wised with the county assessor’s office over an assessment is something we’d be interested in.”

But that’s not to say that PR pros should ignore the Willamette Week altogether. Quite the opposite. “The way that a relationship between a person in the PR business and the news business can work is if there’s a real relationship,” Nigel said. “Where there’s an understanding on both sides of what the other person does.”

This relationship becomes especially valuable for a PR pro finding their client on the opposite side of Nigel’s reporting.

“Even the most ethical, the most upstanding corporation or nonprofit in this city is someday going to do something they wish they hadn’t done,” Nigel said. “Or they’re someday – through perhaps no fault of their own – going to be on the wrong side of the news. It’s going to happen. It happens to everybody. And when it happens, you’ll have to form a relationship when you’re at your most vulnerable. That’s not when you want to form a relationship.”

Nigel has more to say about the relationship between PR and the press, so click through to hear the rest of my interview.

About the guest: Nigel Jaquiss

Nigel Jaquiss is a reporter for Willamette Week, an alt-weekly newspaper in Portland, Oregon. He received the 2005 Pulitzer Prize for Investigative Reporting for his story on Neil Goldschmidt’s long-hidden sexual abuse of a young girl while mayor of Portland.

Connect and follow Nigel on social media:

This episode of PR Talk is brought to you by PRSA Oregon

Throughout Oregon and Southwest Washington, PRSA provides members with networking, mentorship, skill building and professional development opportunities – whether you are a new professional fresh out of college or a skilled expert with 20 years in the industry. Check out PRSAoregon.org for more information on how membership can help you grow and connect.

PR Talk is sponsored by monday

In such a fast-paced, multi-faceted work environment, it can be tough to stay on top of everything. monday is the collaboration tool trusted by businesses of all kinds to help cut down the clutter and streamline productivity. Learn more at monday.com and signup for a free trial. You’ll see in no time why so many teams around the world are choosing monday for their project management needs.

PR Talk listeners can use the coupon code BetterExecute for a 15% discount.

PR Talk is sponsored by monday

In such a fast-paced, multi-faceted work environment, it can be tough to stay on top of everything. monday is the collaboration tool trusted by businesses of all kinds to help cut down the clutter and streamline productivity. Learn more at monday.com and signup for a free trial. You’ll see in no time why so many teams around the world are choosing monday for their project management needs.

PR Talk listeners can use the coupon code BetterExecute for a 15% discount.

Malia Spencer: Portland Business Journal [Podcast]

Malia Spencer: Portland Business Journal [Podcast]

Recorded Live at PreGame HQ: An Interview with
the Portland Business Journal’s Malia Spencer

Plus some new PR pet peeves from Malia, and what exactly is a startup anyway?

Malia Spencer has spent the last four years digging deep into Portland’s technology, startup, and entrepreneur culture for the Portland Business Journal. She was originally hired to cover banking technology, but quickly transitioned to reporting on venture capital, private equity, and angel investors because they’re a growing part of Portland’s burgeoning tech sector.

Early in our interview, recorded live at PreGame HQ, I asked Malia for her opinion on Portland’s place in the national tech scene. She breaks the country into three basic tiers, with areas like Boston, New York, and Silicon Valley occupying the top spots, Seattle and Austin in tier 2, and other cities like Denver and Portland in tier 3. In Malia’s view, Portland is trying to move up to tier 2 thanks to its recent growth.

I was prompted to ask Malia about how she defines a startup, because I often ask myself that same question. Could I call my own business a startup and pitch it that way for coverage? While Malia takes a rather broad view of the word in her own coverageoften profiling the abundant maker and food entrepreneurs in PDX – she defines a more traditional startup as a company with a high gross potential over the short term that’s also backed by venture capital funds.

Malia also covers other small companies that might not have a lot of investors, but that often depends on how she believes the story will land with her audience.

The readers who are looking at the business journal are “people who have grown businesses, and can read a story to learn what they can do to help their business,” Malia said. So the stories she gravitates towards are going to include those details.

So what should you do to have your company featured in the journal? Malia was kind enough to share her best PR tips, and perhaps more importantly, what PR pros and entrepreneurs should absolutely NOT do.

 

Malia’s PR Pet Peeves

Always prepared, Malia came to our live podcast interview with a list of pet peeves she’d sourced from the members of her newsroom, which PR Pros would be wise to heed.

  • Malia’s #1 pet peeve is pitchers who don’t do their homework. She says she gets so many irrelevant story ideas from people outside the Portland area that too often turn into irrelevant phone calls. Malia advises people interested in getting PBJ coverage to first read the journal so they understand what’s in it and what the reporters cover.
  • Never ask for an advance review, because no journalist with any ethics would ever send one.
  • If a reporter hasn’t responded to your pitch, don’t do more than one telephone or email follow up. Malia says that if she’s interested in a story idea, she’ll respond to a pitch immediately.
  • And finally, no more than 2 people on a conference call.

 

Malia’s PR Tips

So once you’ve avoided these pet peeves, what can PR Pros or entrepreneurs do to get coverage in the journal? Malia says, it all starts with the story.

  • First there needs to be a news hook. The journal is generally interested in new C-Suite hires that might make a big impact, or if a startup has raised a new round of funding. They also frequently cover businesses that have landed a huge sale or a contract that’s going to change what it’s doing in a big way. So before you pitch, think twice about how you’ll position your story’s news hook.
  • Malia reminded the audience that even if she decides to follow up on a pitch with her own story, the final version could look different than your original suggestion.
  • In response to an audience question, Malia said that pitches don’t have to come in the traditional press release format, and in most cases a regular email is sufficient.
  • Many times, entrepreneurs can get coverage by simply reaching out to reporters personally to let them know who they are and what they’re doing, and then inviting them to talk more about it over coffee.

Beyond feature stories, The Portland Business Journal also publishes other regular content that PR Pros and entrepreneurs should consider.

 

  • One good way to get coverage is through “The Pitch.” This feature is essentially a written investor pitch which combines a company questionnaire with a write up interview about a company’s genesis story. “The Pitch” always runs online and will run in the print edition as space allows.
  • The journal also publishes weekly lists throughout the year, such as The Fastest Growing Private Companies in Oregon or The Largest Architecture Firms in the Portland Metro Area. PBJ editors are always looking for list topic suggestions or business nominations.
  • In addition to lists, the PBJ also publishes regular awards for outstanding businesses and business executives. When this is mentioned, I remind PR folks that clients will love you forever if you get them an award.

About the guest: Malia Spencer

For nearly five years, Malia Spencer has covered the technology, startup, and entrepreneurs beat for the Portland Business Journal. Sign up for her free, twice-weekly newsletter TechFlash.

Connect and follow Malia on social media:

This episode of PR Talk is brought to you by PRSA Oregon

Throughout Oregon and Southwest Washington, PRSA provides members with networking, mentorship, skill building and professional development opportunities – whether you are a new professional fresh out of college or a skilled expert with 20 years in the industry. Check out PRSAoregon.org for more information on how membership can help you grow and connect.

PR Talk is sponsored by monday

In such a fast-paced, multi-faceted work environment, it can be tough to stay on top of everything. monday is the collaboration tool trusted by businesses of all kinds to help cut down the clutter and streamline productivity. Learn more at monday.com and signup for a free trial. You’ll see in no time why so many teams around the world are choosing monday for their project management needs.

PR Talk listeners can use the coupon code BetterExecute for a 15% discount.

PR Talk Live with Malia Spencer [Event]

PR Talk Live with Malia Spencer [Event]

Join us on June 7th at Pregame HQ in the Pearl

Amy will interview Malia Spencer, the Portland Business Journal’s startup and technology reporter. Get your questions answered and meet Malia — sometimes all it takes is putting a face behind the blind email pitch or press release.

5:00 pm | Doors & initial Happy Hour
5:15 pm | Live Podcast Interview
6:00 pm | Q&A and First Thursday Happy Hour

More info and tickets at pregamehq.com.

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5:00 PM - 7:00 PM

June 7th

Pregame HQ

926 NW 13th Ave, Portland, OR 97209

PR Talk Live with Malia Spencer

At Pregame HQ in the Pearl

Register Now, Free for Pregame Members, $47 for Guests

To learn more about Pregame, listen to our PR Talk episode with Pregame Founder, Ciara Pressler.

Ciara Pressler: Pregame [Podcast]

Ciara Pressler: Pregame [Podcast]

Going Long with Ciara Pressler on Pregaming your PR

Check out Pregame at a live taping of PR Talk with
Malia Spencer, PBJ startup and technology reporter

Ciara Pressler is a force of nature. Not only does she run Pregame — a training program for entrepreneurs who want to maximize their time, money, and opportunities — she’s also published two books and has written regularly for the Huffington Post.

Ciara gets a big charge out of helping other entrepreneurs realize their business goals. Much of that comes from giving them an opportunity to interact with other professionals. “Having a trusted group of people who can give you feedback is invaluable,” Ciara told me. And that’s exactly what Pregame provides.

Speaking of Pregame, I’ll be interviewing startup and technology reporter, Malia Spencer of the Portland Business Journal, during a live taping of my PR Talk podcast at Pregame HQ on Thursday, June 7th, from 5 – 7 p.m. The event is free for Pregame members and guests can attend for $47.

With so much on her plate, I was fortunate to have the opportunity to chat with Ciara about her history and experience in PR, along with the work she’s doing with other local entrepreneurs.

A Roundabout Journey Into PR

Ciara began her career working in the performing arts. From there she transitioned into marketing and quickly realized that if she wanted to serve her clients well, she needed to learn the finer points of PR. Before branching out on her own, Ciara worked for a company that produced 120 events every year in fashion, art, and music.

Pregame was born out of Ciara’s desire to get all the information she’d learned from years in the trenches out to more people. “I wanted to create an environment where people could come and learn — especially solopreneurs — who don’t have an office full of people to draw from,” she said.

The Pregame clubhouse has been open in Portland’s Pearl District since August of 2016 and before that, Ciara taught workshops for several years in New York, LA, and Seattle.

Ciara describes Pregame as “a gym for your goals” and the elements of her training take on similar sporting themes. Classes are called “workouts” and the weekly small group check-in meetings are called “hometeams.”

Pregame courses cover topics like setting and achieving professionals goals, marketing and PR fundamentals and even guidance on publishing a book, expanding your speaking career, and establishing yourself as a thought leader. Pregame members also have access to expert sessions on topics like sales, finance, operations, team management and PR — of which I am an honored PR “expert,” hosting a Q&A hour every fourth Wednesday at 11 a.m. that I am allowed to bring two guests to (let me know if you are interested).

So what common themes does she see with all these businesses? “It’s that balance between specializing and being general,” she told me. Pregame helps people refine their model so they’re selling something people want to buy that’s also something these entrepreneurs want to create and build.

PR Do’s and Don’ts

After years of experience working with entrepreneurs, Ciara has some advice to share on the Do’s and Don’ts of managing your own PR campaign.

DO’s

  • It’s your responsibility to be PR ready. That means having photo assets, service menus, and a website that can handle increased traffic in place before you begin a PR campaign.
  • Trust your PR professional so you can let go of the reigns and let them run with their job.

DONT’s

  • “When I’ve dealt with clients who have come to me because they’ve had a really bad experience with a marketing or PR agency and they want me to fix it, sometimes they’ve started that process too early,” Ciara said. “If you don’t have your marketing on point that people are going to see if they do hear about you in a bigger press outlet, then you don’t have any business doing press yet,” Ciara said. “You can’t go back and do it over again.”
  • Don’t hire a PR firm when you need to elevate your sales. PR is for building reputation and brand.

If you’d like to sharpen your own PR skills, Pregame will be launching a DIY PR bootcamp this summer in partnership with Travel Portland. They also offer courses that will help you get ready before you hire a PR firm. Ciara says the goal for these courses is to “get people in a healthier place to maximize time and money before making that investment.”

About the guest: Ciara Pressler

Ciara is an entrepreneur with 15 years of experience advising entrepreneurs and innovators on brand and growth strategy. She’s consulted, coached, and partnered with hundreds of business leaders from New York to Los Angeles, Singapore to Moscow.

She’s the author of two books, Exit Stage Right: The Career Change Handbook for Performers and Game Plan: Achieve Your Goals in Life, Career, and Business, the founder of Pregame, and works as a member of Pressler Collaborative, a marketing and PR firm serving entrepreneurs, creators, and innovators.    

Connect and follow Ciara Pressler on social media:

This episode of PR Talk is brought to you by PRSA Oregon

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