Su Ring & Joseph Suttner: New Day NW Producers [Podcast]

Su Ring & Joseph Suttner: New Day NW Producers [Podcast]

How to Save your Pitch From the Garbage Can with Seattle’s “New Day”

Last month I had a party on the calendar in Seattle and I thought I’d make a day of it interviewing Seattle press on my way. After all, this major metropolitan market is only three hours north of us. I’m sure many of you are already pitching Seattle press for clients that may, or may not, be based in Portland. Maybe you are not even in Portland yourself.

I was surprised, relieved and even a bit caught off guard to discover Seattle’s press scene to be just as warm as Portland’s. Possibly I was a little intimidated to take the podcast out of my own backyard, not that we haven’t landed press in Seattle before, but I hadn’t ventured my itty-bitty little podcast out very far. My outreach turned into a complete “press jag,” a term I’m using to communicate the binge aspect of how Veracity does press. I was able to book the entire day with back-to-back interviews which will be released over the next few months.

The first episode within this Seattle “press jag” is a double interview with Su Ring and Joseph Suttner, segment producers of the entertainment and lifestyle show, New Day Northwest (New Day) for King5, Seattle’s NBC affiliate. They produce most of the show’s six segments each day. Airing four times per week, that’s 24 weekly segments and a lot of moving parts.

New Day is “live to tape” — which means they tape in one take without editing. Aside from quickly lifting out the occasional F-bomb, editing the show isn’t an option because it airs almost immediately after its taped. In explaining the show, Joseph said it has more of an “Oprah” vibe rather than an “Ellen” vibe, interspersing cooking and entertainment with more serious, topical segments. A mixture of entertainers, athletes, authors, chefs, and cause-related spokespeople are highlighted. About 30 percent of the segments are sponsored, meaning the organizations have paid for their air-time.  

The Differences Between News and Lifestyle Shows

Since they both worked in fast-and-furious news departments before joining New Day, I thought I’d examine the differences between hard-hitting news and lifestyle shows. Su worked in King5’s newsroom for 14 years before taking a break to write a fiction romance about heavy metal band groupies called “Steel Goddesses” under an assumed name (Ann C Brant), available on Amazon. And Joseph worked in the news departments of both KXLY radio and King5 before joining New Day.

While maintaining a grueling, fast-paced clip, they both said that working in news is actually easier because news is always happening. Guaranteed content. The newsroom staff works in the present, meeting the deadline of that day’s newscast. They aren’t necessarily worried about tomorrow’s content until tomorrow comes. Whereas you’re always planning for the future at a lifestyle show like New Day. While it’s more fun because they get to choose what they’ll cover, both Joseph and Su think it’s actually more stressful.

Lightening the Segment Planning Load

Understanding more about New Day will help empower PR people to lighten the load for producers like Joseph and Su. While Joseph admits that many of the PR pitches are garbage, “I couldn’t do this job if it weren’t for PR people sending me ideas.” As soon as they walk in the door at 8 a.m., they are greeted with a blast of multiple PR pitches, most of them generic and unrelated to their coverage area.

Here’s how you can save your pitch from the garbage can:

  • Research the show. Get an idea of what they cover and how they go about it. It’s a visual talk show with sit-down interviews lasting 5 – 7 minutes each. Think about what would actually work for this format.
  • Provide visuals to help support the story. Photos, links to video or even props that you would actually bring in.
  • Do you believe your story idea would be interesting to watch? If the answer is no, save the story and your PR reputation for a more appropriate medium, like print.
  • Get on their radar ASAP. Once you have a “press release” ready, send it as far ahead as possible, 6 – 4 weeks is ideal. If you are pushing up against the 2-week mark, you’re quickly losing the opportunity because their shows must be filled one week ahead.
  • I cringed at the idea of sending a “press release” to TV but Su said that as long as it incorporates the who (interviewee), what, where, when and why quickly up front it can work.
  • Don’t send automated releases. Augment your email slightly to appear that it’s been changed a bit for them.
  • Ensure that your story idea is fully contained. Bring your own models for fashion segments. Bring your own food and utensils for cooking segments. These examples also point to the visual aspect as well. Rather than talking about the food, a chef cooks the food. Rather than talking about the clothes, models display the clothes.

An Opportunity in Attendance

Another opportunity to keep in mind is that New Day’s audience coordinator organizes daily audiences of up to 25 in attendance. This is a great opportunity for groups, especially nonprofits, that want a quick shout-out on-air or for product giveaways. You could even pair an interview with a product giveaway to drive home the message. Things like beauty products, food, gift cards, clothes and more are given to the audience while also being mentioned on-air.

Slant Pitches Toward the Emerald City

While a little more than half of New Day’s coverage focuses on Seattle-based topics, the rest of the interviews are celebrities like musicians and authors coming through town. However, these interviewees are in Seattle doing something for the local community so it seems that there is a local slant. Therefore, you’ll have to search for some sort of Emerald City angle to make your pitch stand out. Perhaps your interviewee is in town for a speaking engagement? Or maybe your product released a new version for Seattleites? Are your services being customized for this market? Go on New Day and talk about it!

Getting Ahold of New Day

The time to connect with New Day, or any television show, is NOT when they are in their crunch time right before the show and especially NOT during the show. Arriving at work at 8 a.m., Su and Joseph are completely focused on getting that day’s show ready. They begin taping at 10 a.m. so this would be the absolute worst time to connect. They are done taping the show around 11:30 – 11:45 a.m. at which point they attempt to scarf down lunch while culling through their mountainous in-box and meeting with each other to discuss the next day’s show. A good time to call is probably after this lunchtime breather.

When creating your New Day pitch, put in the necessary time and effort. Be sure to think of the message, the right time to connect, the emphasis on Seattle, and your audience. Garbage pitches are surface level content, New Day pitches are well-thought out, timely and researched. After all you don’t want your pitch in the trash can.

About the guests: Su Ring & Joseph Suttner

Su Ring and Joseph Suttner are producers of King 5’s New Day Northwest. New Day Northwest is a daily talk/lifestyle/entertainment show that airs weekday mornings at 11 on KING 5, the NBC-affiliate station in Seattle. They are responsible, along with another producer and an audience coordinator, for creating six segments every day for the hourlong show. Su and Joseph are active on Twitter too.

Connect and follow New Day Northwest on social media:

This episode of PR Talk is brought to you by PRSA Oregon

Throughout Oregon and Southwest Washington, PRSA provides members with networking, mentorship, skill building and professional development opportunities – whether you are a new professional fresh out of college or a skilled expert with 20 years in the industry. Check out PRSAoregon.org for more information on how membership can help you grow and connect.

PR Talk is sponsored by monday

In such a fast-paced, multi-faceted work environment, it can be tough to stay on top of everything. monday is the collaboration tool trusted by businesses of all kinds to help cut down the clutter and streamline productivity. Learn more at monday.com and signup for a free trial. You’ll see in no time why so many teams around the world are choosing monday for their project management needs.

PR Talk listeners can use the coupon code BetterExecute for a 15% discount.

Gregory Day: Host of Weekly Portland Podcast and KPTV’s “The Dish” [Podcast]

Gregory Day: Host of Weekly Portland Podcast and KPTV’s “The Dish” [Podcast]

Gregory Day of the Weekly Portland Podcast Offers an Education in Entrepreneurial Pursuit

When asked why he started his podcast — the Weekly Portland Podcast — Gregory Day jokes that narcissism may have played a factor. He goes on to say that it might have been the desire to “produce a show that people actually want to listen to.”

The Manchester, England native points to a line he thinks might have been quoted in a Chuck Palahniuk book, “everyone has three lives,” as he explains his top passions. By day he manages the archives at Pendleton Woolen Mills — a job that’s not unlike podcasting because both involve scrounging up the details of people in podcasting’s case and centennials-old artifacts in Pendleton’s case. For ten years he’s worked with authors, getting references, and maintaining the artifacts of the worldwide phenomenon that is Pendleton. “It’s a big deal in Eastern Europe and Asia,” he says. “Everyone loves the American cowboy.”

As we run down Gregory’s passions — which have interestingly manifested into new roles that have been created for him — you might notice Gregory has more than three lives. But no one accused me of being good at math so who’s counting.

Reporter of “The Dish” for KPTV’s “More GDO”

Once-a-week, he swings downtown on his lunch break to film “The Dish,” an entertainment segment he hosts on the mid-morning show after KPTV’s early-morning show, “Good Day Oregon (GDO),” aptly named “More GDO,” airing at 9 a.m. on weekdays. Gregory’s two-and-a-half-minute segment offers the dish on five to six cool events happening in town.

The opportunity came about when the show had Gregory on to talk about his podcast. He then interviewed “More GDO” host, Stephanie Kralevich, on his podcast and a relationship was formed.

Gregory’s work on “The Dish” includes more than just filming each segment. He also selects the highlighted events and writes the “bits.” Gregory warns that the editors may cut an event out of his pre-recorded lineup. This is why he says that it’s important to send a video of each event, confiding that he’s been surprised by how many PR people do not have access to video. I interjected that people might not understand that they actually do have video — you don’t need to be worried if the video is too overly-marketed nor too rough — they just use a few seconds of each video on “The Dish” so anything that is streaming or on YouTube will do. Try shooting something on your iPhone and see what happens!

PR people should send pitches for both “The Dish” and the Weekly Portland Podcast to Gregory at: [email protected].

Showrunner of The Weekly Portland Podcast

Gregory started the Weekly Portland Podcast about two years ago for reasons that have morphed over time. It first began on YouTube with videos as he didn’t really listen to podcasts. But he eventually realized that podcasting was the best format to truly capture the essence of the person being interviewed. He wanted to portray the interesting people of Portland in a non-comedic way that remained light-hearted and professional.

“It’s a great excuse to stick your nose in a lot of offices. When would you meet these people? Adults rarely sit down together for an hour without a purpose,” Gregory adds to his podcasting evolution story.

Today, Gregory’s podcast “why” is about education. The amount of knowledge he’s secured from the people gracing his podcast, and the many others Gregory listens to, has brought him to realize that learning is his true passion.

The qualifier to get on his podcast is simple — Gregory wants to talk to local people doing really interesting things.

Organizer of Audiobook Club PDX

Gregory’s inner student is also being fed by his audiobook addiction. He rips through about two per week. That’s why he decided to start a book club that exclusively discusses audiobooks. Audio Book Club PDX meets the first Monday of each month at The Nines Hotel. It’s an open meetup format that anyone can join to discuss reviews, recommendations, and commentary. On December 4th they will be talking all about the Sci-Fi genre.

His passion for audiobooks is bringing another entrepreneurial idea his way: to write an audiobook by voice. “But we all want to do something,” Gregory quickly dismisses as I try to dig deeper into this fascinating idea.

Entrepreneur of Ideas

Gregory is an entrepreneur through and through. He may be employed at Pendleton, but over the course of the conservation I recognized the entrepreneurial spirit running through his veins. Not only are all of the side-gigs he’s started entrepreneurial, he actually was in business for himself as an art dealer in Portland before working with Pendleton.

And if starting a podcast, audiobook club and securing an ongoing segment on Fox for yourself aren’t entrepreneurial enough, a hunch tells me that someday his future may be pointed toward starting another company — this time focusing on his educational pursuits. He imagines a world in which education is delivered to us at the touch of a button specifically customized to our interests. “It’s like Uber for education,” Gregory explains.

Gregory, we are excited to find out what else we’re going to learn from your entrepreneurial ventures because we’re already learning so much from your work today.

Show Notes:

Gregory Day is the producer and host of The Weekly Portland Podcast, and The Dish on KPTV’s More Good Day Oregon. In his show, The Weekly Portland Podcast Gregory features TED speakers, creatives, industry leaders & entrepreneurs.

In this episode of PR Talk, Amy and Gregory talk about podcasting as Gregory shares its importance and how listening to a podcast becomes a tool to continuously learn and build up knowledge. He also shares tips and advice on how to PR consultants can take advantage of the growing podcast platform. 

Check out these episode highlights:

03:00   Gregory shares how and why he started The Weekly Portland Podcast

04:25   Gregory’s transition journey from YouTube videos to a podcast

08:08   Gregory’s work history

09:31   How The Weekly Portland Podcast helps grow Portland’s publicity

10:36   Podcast as a learning tool to build knowledge

12:23   Reasons for success for a podcast that is about creator’s passion and interest

14:16   Gregory on booking and qualifying his podcast guests

25:13   His life’s journey: struggles and successes moving from England to the United States

28:31   Gregory’s top tips for PR people on setting up their Podcast shows and how they can take advantage of the growing platform

40:49   Importance of persistence according to Gregory

About the guest: Gregory Day

Host of KPTV 12’s “The Dish” on More Good Day Oregon, Showrunner at The Weekly Portland Podcast. Billed as “The NW Fresh Air,” The Weekly Portland Podcast is hosted by Gregory Day featuring TED speakers, creatives, industry leaders & entrepreneurs. New shows every Monday.

Connect and follow Gregory on social media:

This episode of PR Talk is brought to you by PRSA Oregon

Throughout Oregon and Southwest Washington, PRSA provides members with networking, mentorship, skill building and professional development opportunities – whether you are a new professional fresh out of college or a skilled expert with 20 years in the industry. Check out PRSAoregon.org for more information on how membership can help you grow and connect.

PR Talk is sponsored by dapulse

In such a fast-paced, multi-faceted work environment, it can be tough to stay on top of everything. dapulse is the collaboration tool trusted by businesses of all kinds to help cut down the clutter and streamline productivity. Learn more at dapulse.com and signup for a free trial. You’ll see in no time why so many teams around the world are choosing dapulse for their project management needs.

PR Talk listeners can use the coupon code BetterExecute for a 15% discount.

B2B PR with Rick Polito, Nutrition Business Journal Chief Editor [Podcast]

B2B PR with Rick Polito, Nutrition Business Journal Chief Editor [Podcast]

Leaving the Fast-Paced Newspaper World for the Political Waters of Trade Journalism

Veracity works with a lot of businesses that work with other businesses. This category — which does not speak directly to the consumer —  is called business-to-business or B2B for short. The strategy looks different when attempting to place businesses in front of other businesses instead of the everyday consumer.

Yet we haven’t interviewed many B2B press contacts on PR Talk, simply because of our geographic location. Many of them aren’t located in Portland and we find the energy created from interviewing our subjects in person to be optimal. But I decided to get over my fear of the phone and interview one of our long-distance friends, Rick Polito, Editor in Chief of Nutrition Business Journal (NBJ).

The NBJ is a monthly publication focusing exclusively on the nutrition industry and according to our media database, Cision, it covers the following topics: dietary supplements, herbs, health, pharmaceuticals, natural and organic foods, functional foods and natural personal care products. It’s created by the New Hope Network, which has additional content brands under its umbrella — such as the consumer-facing Delicious Living and Natural Foods Merchandiser — and also produces the following tradeshows: Natural Products Expo West, Natural Products Expo East, Engredea, NEXT and the NBJ Summit.

Before leaping over to the B2B side, Rick spent 21 years as a reporter, columnist and features writer at traditional media outlets like the Arizona Daily Star and California’s Pacific Sun. That’s why he’s the perfect interviewee to talk about the differences between B2B and consumer media work.

Piquing Interest in Stories

Even though he’s been working his way up the editorial chain at the NBJ after enduring a stint as a stay-at-home-dad before joining the publication, Rick distinguishes himself as a “reporter, not an editor.” In all the years I have worked with editors I have never heard one make this distinction before. This mindset allows him to bring a newspaper approach to the NBJ, which he classifies as “confrontational with some edge,” leading him into his first PR tip. “It’s not a good story if you’re not interested in it.” Familiar advice that can be found in both consumer and B2B circles.

An example of how you can “get excited and find different ways of telling the story,” is a recent road trip he took on his way to Expo East in which he stopped to tour different farms along the way for an in-depth article uncovering the upcoming farm bill called The Road to Natural: Back to the Farm, which ran in September’s issue of the NBJ. He embarked on “1,800 miles of driving and 10,000 words of writing in four days.”

Embracing the Dark Side

There are many politics at play in small niche B2B industries and just being a member of the press doesn’t mean you don’t have to play by the rules. Yet Rick “takes off his cheerleader outfit” from time to time in his role at the NBJ, operating like the old-school newspaper journalist he once was.

He took a major risk by launching the “Dark Issue” on behalf of the NBJ. The Dark Issue uncovers what’s been going wrong in the nutritional and supplemental industries. While this does not sound like the kind of placement a PR person wants to land for their client, Rick says that it’s a conversation that must be had and it’s better to have it within industry channels rather than across the front pages of the New York Times again. He reminds us that one major mistake can affect everyone’s reputation across the industry.

Rick was very wary of alienating the close-knit community when launching the Dark Side issue but he still gets pats on the back. All but two naysayers recognize that the Dark Side is helping the industry, rather than hurting it.

Stepping Away from Industry Politics

A major difference between the NBJ and other trade journals is they don’t take advertisements, offering freedom from keeping advertisers happy. If you actually believe there is a solid line between advertising and editorial — think again. While some publications might respect the difference between church and state better than others, many, especially in the B2B industry, do not. Rick points out that you’ll have a tough time finding a negative story about large advertisers like grocery store chains or car dealers in newspapers.

The NBJ makes its income off of a steep subscription price that provides issues chalk-full of data that can help subscribers map out their company’s next steps. According to Rick the data uncovers “who is selling what and where they are selling it.”

Getting Coverage in the NBJ

While we do need to actually think before contacting the NBJ, Rick assures me that they want to hear from PR people! Here are the top four ways you can make a connection with the publication without having to drive 1,800 miles and walk the farmland.

  1. Provide Sources—They are always looking for experts and are in need of “sources just as much as ideas.” Examine the experts you have at your disposal and provide the NBJ with a roster detailing backgrounds and proposed subject matter. While the NBJ wants to hear about today’s ideas, they also want to know who they can access in the future.
  1. Tradeshow Meetings—A good place to catch Rick is at one of the many nutrition trade shows. Attempt to get on his calendar three weeks before the show. If you have a source to put in front of him, even better. He rattled off some of the shows he attends:
  1. Editorial Calendar—Time and theme pitches according to their editorial calendar, which is currently being compiled for 2018. Upcoming issues include: sports nutrition, a first-time millennial issue, and B2B supply chain trust. What could your company bring to the table in relation to topics listed in the NBJ calendar?
  1. Respectfully Nudge — Rick mentioned a few times that we shouldn’t be afraid to nudge him, saying they work about six weeks ahead, so if you send your information too early you’ll need to nudge him again around the six-week mark. Nudging him wouldn’t be spammy if you truly have a fit.

The best contacts for PR people at the NBJ are Rick himself and senior editor, Bill Giebler.

Differences Between Consumer and B2B Press

Rick admits to facing a much higher learning curve when jumping over to the B2B side. The “longer view” approach to B2B reporting — which tends to focus more on commentary, bypassing the daily grind — was unique to Rick. He’s also been surprised by the politics that the small industry community brings to the work.

When asked what PR should know about the differences between working with each type of medium, Rick says that promoting our staff expertise matters more to him now. “We want to get more voices into the stories. It’s sometimes harder to find the expert than the ideas,” he says. Homework is key in the B2B arena too. Just like in the consumer arena, researching before pitching is imperative.

And finally Rick leaves us with a good old-fashioned piece of advice that you’ll understand if you’ve been around for awhile:

“Flattery gets you everywhere with a reporter.”

 

About the guest: Rick Polito

As Nutrition Business Journal‘s editor-in-chief, Rick Polito writes about the trends, deals and developments in the natural nutrition industry, looking for the little companies coming up and the big money coming in. An award-winning journalist, Polito knows that facts and figures never give the complete context and that the story of this industry has always been about people.

Connect and follow Rick on social media:

This episode of PR Talk is brought to you by PRSA Oregon

Throughout Oregon and Southwest Washington, PRSA provides members with networking, mentorship, skill building and professional development opportunities – whether you are a new professional fresh out of college or a skilled expert with 20 years in the industry. Check out PRSAoregon.org for more information on how membership can help you grow and connect.

PR Talk is sponsored by dapulse

In such a fast-paced, multi-faceted work environment, it can be tough to stay on top of everything. dapulse is the collaboration tool trusted by businesses of all kinds to help cut down the clutter and streamline productivity. Learn more at dapulse.com and signup for a free trial. You’ll see in no time why so many teams around the world are choosing dapulse for their project management needs.

PR Talk listeners can use the coupon code BetterExecute for a 15% discount.

Lizzy Acker: OregonLive Trending Team on Digital First Writing [Podcast]

Lizzy Acker: OregonLive Trending Team on Digital First Writing [Podcast]

Lizzy Acker is responsible for driving page views to Oregon’s largest daily newspaper’s website, OregonLive. For just over a year, she’s been combining her creative, personal voice with journalistic integrity in her role as a reporter on the Oregonian’s trending news team, “the most fun team to be on,” according to Lizzy.

The trending team must hold strong value among the ranks of a publication that branded itself as “digital first” after shocking long-term subscribers by slashing its daily home delivery options in 2013. This new approach for the Oregonian requires a different kind of writing that can be quickly measured by clicks, shares and comments — pointing to a reporter’s effective or ineffective writing.

Website news writing versus traditional news writing

Reporters traditionally plunge into their reporting, coming up for air sometimes months or years later with meaningful stories impacting many people. However, these long-lead stories might not attract a ton of page-views which seem to come from quick writing that is often related to what’s going on right this instant. What’s different about Lizzy’s role is that she’s directly tasked with writing for her audience as well as telling the news. This approach has many traditional reporters aghast. But Lizzy doesn’t believe that considering her audience before setting forth is “selling out.” She attempts to continually build her audience, a good thing for the Oregonian who is in the business of attracting eyeballs to content.

While all of her posts end up on OregonLive, a select few make it into the paper. She loves this, saying “its cool to see your name in the paper.” Sometimes the only way she knows her words graced the dinosaur pages is how her audience connects, getting more phone calls and emails from readers as opposed to the usual online comments.

Dead seriousness mixed with slapstick fun

Admitting that she’s been accused of writing “click bate,” Lizzy loves that she gets to write about important and serious topics, along with that of the goofier variety. Writing with a different tone than most journalists, who are tasked with telling the facts and only the facts, Lizzy attempts to infuse a more casual voice into her writing, leaving room for more personality and freedom. For example, embarking on something new for seven days in a row — dancing, water activities and more.

But it’s not always fun and games. Lizzy also confronts race and racism head-on for OregonLive. She was first to tell us about the confederate flag found hanging across from the black cultural center near Oregon State University. She continuously lists the reports of bias incidents that have occurred since the election, adding to it each month to capture what is actually happening. “It seems different [since the election],” she states before rhetorically asking “Is it different?”

Combining journalism with creative writing

Truth be told, Lizzy didn’t want to be a journalist because she couldn’t stand being assigned boring stories. Typical millennial? Maybe not. Lizzy pursued her MFA in fiction writing at San Francisco State University, coming out of that experience with an actual published book!

“Monster Party,” mostly set in Oregon, is a fictitious collection of short stories about “being a girl, relationships, sex in a non-sexy way and trying to be a human being,” she describes. After grad school she also pumped out a zine, which is a funny word for what “could be anything,” called “Half Life,” which is “even less thinly veiled fiction,” confiding that it’s “basically true stories.”

You can reach out to Lizzy to get copies of either book here.

Creating her own opportunities

After grad school, Lizzy found herself answering phones in the membership department of KQED, which is “like OBP but for northern California.” Lizzy offers a bit of advice for newbies: “If you can work at a place that’s doing something you like even if it’s not doing the job you wanted, it’s a good place to start.”

She was eventually handed the management of KQED’s entire Facebook account. “They thought you’re a young person, you can manage the Facebook,” she jokes. But I’m sure that having written a book didn’t hurt. For an entire year she was operating two full-time jobs until the membership duties were taken off her plate.

Lizzy thought KQED’s constant conversation about tapping into a millennial audience was funny because they had a millennial right in front of them. She proposed they create a first-ever pop culture blog. The station agreed to let her lead the charge alongside her KQED work-husband.

SEO hacks take notice: while at KQED Lizzy wrote two posts that continue to rank among the top page views in the history of the website — We Had So Much Fun while You Were at Burning Man and 11 Steps to Getting a Tattoo You Won’t Regret for the Rest of Your Life.

The problem was that she found herself with two fulltime jobs again—writing for KQED’s pop culture blog and managing the Facebook account. Deciding to turn back to her Oregon roots, she moved back home and freelanced but didn’t like it. “I didn’t have the desire to look for the work and I found myself on the couch watching Law & Order frequently.”

So she jumped at the chance to run social media for Powell’s where she loved working but didn’t love the work of social media because “it is boring and constrained.” Therefore, when the web editor position at Willamette Week opened up she made her move. While in charge of the weekly entertainment publication’s web presence, Lizzy decided where each story would live online and what would be incorporated into social media.

The Maze of Titles at The Oregonian

When Lizzy mentioned her boss in conversation I probably over-enthusiastically blurted out my confusion on the leadership structure at the Oregonian. These new “fancy” titles, as I like to call them, have this dinosaur dazed and confused. Who is the editor of what section? Lizzy broke down the hierarchy like this:

  • Karly Imus, Managing Producer, is Lizzy’s “boss”
  • Ben Sherman, Director of Sports & Trending News, is Karly’s “boss”
  • Therese Bottomly, Director of News, is Ben’s “boss”
  • And finally Mark Katches, Editor/Vice President of Content reigns as supreme “boss”

“Really they are all good bosses,” Lizzy confides while expressing how much she truly loves working with the team at the Oregonian.

So, in examining the titles above, apparently the Managing Producer is the Editor of that particular section assigning stories. The Producer word can throw us off but it communicates the digital aspect of the role, with videos and “posts” of any kind being incorporated into traditional editing. However, how we as PR people relate to Managing Producers largely remains the same.

It should be noted that the trending team works so quickly that Karly isn’t necessarily assigning stories. The other sections such as arts and business do work more traditionally where the Managing Producer could assign stories, with the reporters also aligning with specific beats and selecting their own stories.

Keep PR persistency in check

Lizzy describes the feeling of dread she has in her stomach when thinking about her inbox. PR people often send an email, then a follow up email, and then they call her to see if she got their follow up email. Lizzy hints that if she were to write about something you’d probably already know. She doesn’t know when the last time a follow up email led her to write a story.

That’s not to say that some of her posts aren’t inspired by the first PR pitch that comes through. Here’s how to fall into that category:

  • Make her care: She wants to know why she — and consequentially her readers — should care. “Read what I write and see if something connects with you.”
  • Make it shareable: Think about what people want to read and if they’d share it on social media. If you personally wouldn’t share it, find the angle that would make you want to.
  • Make it local: The pitch doesn’t have to be from a local company as long as it’s related to something happening within Oregon.
  • Make it in early: Send events months in advance, especially to reporters like Eder Campuzano (trending geek culture) who compiles the best events, along with other things like technology.
  • Make it clear: “Do not be cute. Make the subject line very clear. I don’t have time to think about it.”
  • Make it writerly: Don’t ask her to post something in its entirety on her website. She is never going to do that because she’s a writer.
  • Make it picture-friendly: Attach your images or let her know how she can get them if they are available.
  • Do not call her, and probably the other Oregonian reporters.

What does Lizzy want to hear from us about?

  • What’s happening in town.
  • How people are reacting to this political climate.
  • How your story relates to the identity Lizzy is portraying on OregonLive.

And finally I gleaned clarification on the infamous [email protected] email address. This is a different email box with a designated person whose entire job is to go through that email box, determining whom to forward your emails to, probably with a closer eye than how she approaches her own inbox, Lizzy admits.

About the guest: Lizzy Acker

Lizzy Acker is a reporter for The Oregonian in Portland, Oregon. Previously she was Web Editor at Willamette Week.

Her work has been published in The RumpusNano FictionWe Who Are About To DiesPARKLE & bLINKPolicyMic and elsewhere. She was a blogger for KQED Arts and the co-creator and former co-editor and writer for KQED Pop and is currently a co-editor and writer for The Tusk.

She was the co-creator/curator, with Amira Pierce, of the popular San Francisco reading series Funny/Sexy/Sad and she has read with Bang OutRADARQuiet Lightening and others.  Her first book, Monster Party, was released in December of 2010 by Small Desk Press. Her zine, Half-Life, was published by The Gorilla Press in 2014.

She was born in Oregon, lived in San Francisco for almost 8 years and then moved back to Oregon, just like everyone always knew she would.

Connect and follow Lizzy on social media:

This episode of PR Talk is brought to you by PRSA Oregon

Throughout Oregon and Southwest Washington, PRSA provides members with networking, mentorship, skill building and professional development opportunities – whether you are a new professional fresh out of college or a skilled expert with 20 years in the industry. Check out PRSAoregon.org for more information on how membership can help you grow and connect.

PR Talk is sponsored by dapulse

In such a fast-paced, multi-faceted work environment, it can be tough to stay on top of everything. dapulse is the collaboration tool trusted by businesses of all kinds to help cut down the clutter and streamline productivity. Learn more at dapulse.com and signup for a free trial. You’ll see in no time why so many teams around the world are choosing dapulse for their project management needs.

PR Talk listeners can use the coupon code BetterExecute for a 15% discount.

Michelle Brence: Oregonian Editor Turns into Content Strategist for OHSU [Podcast]

Michelle Brence: Oregonian Editor Turns into Content Strategist for OHSU [Podcast]

Breaching the divide: A journalist-turned-marketer shares her PR insights

Michelle Brence has always had a knack for sniffing out a good story. It served her well in her 23-year career as a journalist, which she began as a part-time copyeditor at The Register-Guard in Eugene and later advanced to senior editorial roles at The Oregonian. In her life as an editor, Michelle loved telling meaningful, important stories, and her work was lauded when a piece she edited on drug cartels in Oregon was a finalist for a Pulitzer Prize. Today, she’s no longer working as a journalist, but she’s still telling important stories as the digital content strategist for OHSU. Michelle recently sat down with us to talk about navigating the transition from journalism to marketing, the surprising similarities she’s discovered between the fields, and what she’s learned along the way.

In the Newsroom

Until Brence made the jump to marketing, journalism was the only career she had known. Early on, she worked on the copy desk at The Oregonian, and she recalls that time with fondness. “The copy desk at The Oregonian was a really great group of snarky, profane, incredibly smart people.” There, Brence and her colleagues were the last people to sign off on each day’s paper before it was printed. In addition to writing headlines and subheads, she was often the last line of defense against errors and omissions. “I saw some horrific mistakes almost get in the paper many times, and a few slipped in,” she noted. Brence recounted a story about a time when she was working on New Year’s Eve and jotted a question for the print shop on a page she was copyediting. She was horrified the next day when she saw that the print shop staff had misinterpreted her question, adding a question mark to the “Happy New Year” banner at the top of the page that lent a quizzical note to the standard holiday exclamation.

A Career Shift

With mixed feelings, Brence left The Oregonian in January 2016, largely in response to the precarious state of the print journalism industry, where staff reductions have become commonplace as newspapers increasingly rely on syndicated content in an effort to cut costs and stay afloat. With two kids to put through college and retirement to fund, she realized that she needed to prioritize her family’s financial stability. “I woke up one day and just realized, it’s now. It’s time to go.”

Surprising Similarities

Once Brence decided to leave, her new position was the first one that caught her eye. It helped that the hiring manager wanted to hire a journalist for the digital content strategist role. While that may not seem intuitive, today’s journalists have more in common with marketers than one might expect.

“There used to a be a 20-foot wall between any kind of thought about marketing and journalism. We prided ourselves on not even caring about how our work helped or hurt sales. But as journalism moved into a digital space and we could see what our audience wanted or didn’t want, and as our financial fortunes started to fall, we had to get a lot more savvy and break down those walls. So, it was a lot more familiar than I expected it to be. Understanding what audiences want was something I was very comfortable with. I had a lot more skills than I realized beyond wordsmithing and information gathering,” explained Brence.

At OHSU, Brence is moving into a role where she’ll be overseeing all digital copy geared toward patients, including blog posts and web pages about conditions and treatments. She’s also working to streamline the existing body of reference content to make it easier for patients to find the information they need to be informed partners in their own healthcare. Her journalism skills continue to serve her well as she researches and writes about medical conditions and treatments. “I start immersing myself in the condition, then interview doctors, and then I ask them for papers and presentations that they give to other doctors,” she said.

Brence sees other parallels between her two careers. In marketing as in journalism, she stresses the importance of not telling people what to think. “Just lay out the facts and let people decide for themselves,” she said. “I’m not pitching a product; my job is just to uncover what we have and present it in a way that people can find it. I try hard not to use marketing language,” she said.

“You go into journalism with a sense of mission and purpose. You work ridiculous hours and the pay isn’t really that great, so you have to love it. I feel incredibly fortunate to have landed at another mission-driven organization that makes the world a better place.” Click here to read Brence’s recent article about the groundbreaking brain surgery performed on a child at OHSU.

Cultural Differences

Brence experienced a bit of culture shock when she transitioned to marketing, and admits to still feeling like a fish out of water sometimes. Coming from a newsroom peopled by snarky potty-mouths and quirky characters, the culture of politeness in marketing took some getting used to. In marketing there’s more emphasis on networking and social niceties, whereas in a newsroom the prevailing sense of urgency leads to more terse communications. “It was very common for me to get an email from my boss that said ‘look into this.’ When I got to OHSU I realized that you need to say hello first.”

Another difference Brence cited pertains to competitiveness. “We had news meetings a couple of times a day and you would find yourself competing with other editors to get your story on the front page. You got used to getting asked very pointed questions about why your story should be there.” While editors are conditioned to answer the questions “who cares?” and “why is this important,” Brence stresses that marketers could benefit from adopting a newsroom mindset.

PR Pro Tips

Having worked as both a journalist and a marketer, Brence has a good sense for how to catch an editor’s eye with a press release. Here, she shares her dos and don’ts:

  • Don’t put your needs first. “I was shocked at how many pitches I got that included, ‘hey, I really need to get this out there.’ That’s your problem, not mine.”
  • Don’t host a charity event for the sole purpose of drumming up publicity.
  • Don’t ask for free publicity. Always keep the publication’s audience and focus in mind, and tailor your approach accordingly.
  • Don’t write overly long press releases. Essential information should be in the first two sentences. Assume that the editor will spend 15 seconds reading your press release, so get to the point.
  • Do include contact information for both the PR representative and an interview source.
  • Do get to the point quickly, and explain why the product/service/event is relevant to the publication’s audience.
  • Do be familiar with publishing schedules, and understand that deadlines are ongoing.
  • Do give sufficient lead time, but not too much.
  • Do be helpful, but hide the fact that coverage will help you.

A quick word on talking to investigative reporters

Finally, Brence offers this advice to marketers who pick up the phone to find an investigative reporter on the line: Don’t lie. “Usually when people get tripped up, they lie about things that are publicly findable. If you have something out there that’s bad, just get it all out there at once. Face it, and tell the truth.”

About the guest: Michelle Brence

Michelle is the digital content strategist at OHSU. Prior to her current role, she was an editor at The Oregonian, where she led an award-winning team of reporters.

Connect and follow Michelle on social media:

PR Talk is sponsored by dapulse

In such a fast-paced, multi-faceted work environment, it can be tough to stay on top of everything. dapulse is the collaboration tool trusted by businesses of all kinds to help cut down the clutter and streamline productivity. Learn more at dapulse.com and signup for a free trial. You’ll see in no time why so many teams around the world are choosing dapulse for their project management needs.

PR Talk listeners can use the coupon code BetterExecute for a 15% discount.

This episode of PR Talk is brought to you by PRSA Oregon

Throughout Oregon and Southwest Washington, PRSA provides members with networking, mentorship, skill building and professional development opportunities – whether you are a new professional fresh out of college or a skilled expert with 20 years in the industry. Check out PRSAoregon.org for more information on how membership can help you grow and connect.

Real Men Wear Pink with KINK FM’s Corey & Mitch [Podcast]

Real Men Wear Pink with KINK FM’s Corey & Mitch [Podcast]

The PR Talk crew hadn’t chatted with anyone working in radio for a while, so Amy and I jumped at the opportunity to interview Corey Foley and Mitch Elliot from KINK FM. “The Pair with the Hair,” as I like to call them just made up in my head, run KINK’s weekday morning show from 5:30 a.m. – 10 a.m., spinning their favorite jams and offering a rundown of the day’s news. Only teaming up this past May, Corey and Mitch’s morning show is new to the KINK schedule — their seamless chemistry a testament to both of their personalities, as well as to KINK’s production team for making the match.

I met Mitch in August at the Real Men Wear Pink kickoff party, and instantly gravitated to the jovial guy with the golden, bass-laden voice. As part of Breast Cancer Awareness Month every October, the American Cancer Society runs a fundraising initiative called Real Men Wear Pink to get men in the community more involved in breast cancer initiatives. I’m thrilled to be part of this engaged group of guys who are raising awareness and money for men and women affected by the pervasive disease. We’ve gotten a head start on fundraising, but Mitch, myself and the rest of Portland’s “Real Men” will be suiting up in pink throughout the month of October, as well as participating in the Making Strides Against Breast Cancer walk on the 14th.

Visit my portal if you’re interested in making a contribution to my fundraising efforts — my sincerest gratitude to you! Alright, let’s get into the show.

Corey and Mitch immediately made us feel welcome in the KINK studio. This responsive attitude isn’t reserved just for us, though — the duo will reply to everyone who sends them a message, no matter the medium! Connecting to the listenership is goal number one for Corey and Mitch, and they acknowledge the challenge they’re up against.

“You can get music anywhere… you don’t listen to your favorite radio station to get your news anymore… what we want to give you is something you can’t get anywhere else,” Corey said.

8 Seconds to Win Us Over

Corey and Mitch better serve up their message quickly — their coaches stress that they only have eight seconds to captivate radio channel surfers before they turn the dial. This results in a great deal of nonverbal communication between the pair and reliance on keen broadcasting instincts. You can hear this in the interview — Corey and Mitch are absolute pros at getting a message across rapidly, but eloquently.

Interviews are Dead

On-air interviews with authors, or even someone famous, are a thing of the past on anything but news or talk radio these days. Remember: eight seconds. There is no time for drawn out interviews! However, Corey & Mitch will still “pass your news on” if it’s deemed audience-worthy. This means they will let listeners know what’s going on with your news themselves through a quick, on-air blurb. They just won’t interview anyone anymore.

Promotions Directors Are Kings & Queens

If there’s an event (concert, book signing, or otherwise) you’re trying to promote, don’t send all of the info to the DJs and pester them continuously. Instead, do some homework, find out who the station’s Promotions Director is and figure out something creative with them. Promotions Directors typically plan sales promotions to increase revenue, or program promotions to increase the audience’s time spent listening (TSL). KINK’s Promotions Director is Derek House, so reach out to him if you’ve got something cooking. If you’re pitching music, shoot your pitch over to the Program Director, Sean Demery.

Additional PR Tips

  • This is a tried and true tip, but DO YOUR RESEARCH!!! Don’t pitch an author interview when you should know that Corey and Mitch simply will not play along.
  • Take a look at “Words We Said” — the Corey & Mitch highlight reel. This will give you a good idea of what they might talk about.
  • Sneak in the building.
  • Make your subject line as attention-grabbing as possible. Corey and Mitch love salacious titles!

It was a quickie, but Amy and I had a great time talking to Corey and Mitch, and they were fantastic hosts. If you’re looking for a meet-and-greet with them, check out the upcoming performances in the KINK Live Studio, usually followed by a Q&A with the musicians.

Keep an ear to the ground for more information on Real Men Wear Pink and join me at the Making Strides Against Breast Cancer walk on October 14!

About the guest: Corey Foley

Corey Foley was born and raised in Florida, and is a second generation Florida Gator. She loves spending time with her three dogs and her hubby, looking for the perfect chicken wing and watching college football. She also digs meeting new people, hiking, any kind out outdoor festival and searching for her next tattoo.

Connect and follow Corey on social media:

About the guest: Mitch Elliott

Mitch Elliott was born and raised in Atlanta, Georgia but calls the Pacific Northwest his home for the last 15 years. Mitch loves cooking, exploring Portland’s food scene, and flying stunt kites on the Coast. Mitch lives in Southwest Portland with his partner Derek and their amazing Golden Retriever named  Ruby-June and their lovable mutt named Brewster.

Connect and follow Mitch on social media:

PR Talk is sponsored by dapulse

In such a fast-paced, multi-faceted work environment, it can be tough to stay on top of everything. dapulse is the collaboration tool trusted by businesses of all kinds to help cut down the clutter and streamline productivity. Learn more at dapulse.com and signup for a free trial. You’ll see in no time why so many teams around the world are choosing dapulse for their project management needs.

PR Talk listeners can use the coupon code BetterExecute for a 15% discount.

This episode of PR Talk is brought to you by PRSA Oregon

Throughout Oregon and Southwest Washington, PRSA provides members with networking, mentorship, skill building and professional development opportunities – whether you are a new professional fresh out of college or a skilled expert with 20 years in the industry. Check out PRSAoregon.org for more information on how membership can help you grow and connect.