The Elements of AI Governance with Janet Johnson and Ali Maaxa [Podcast]

The Elements of AI Governance with Janet Johnson and Ali Maaxa [Podcast]

Artificial Intelligence (AI) has been a hot media topic since ChatGPT burst onto the scene late last year. But the breathless speculation about what this technology potentially holds makes it challenging to separate the hype from reality. 

On this episode of PR Talk, Amy unpacks the future of AI with Janet Johnson and Ali Maaxa of Portland’s AI Governance Group, a new organization helping organizations work proactively to harness these exciting new tools. 

The Next Technological Wave

AI is the next in a line of technological waves set to crash over humanity. We already interact with AI whenever we use Siri, Alexa, or even autocorrect. The technology is found in devices everywhere in the world, making AI’s existing scope and scale massive. ChatGPT is just one type of AI tool, called a large language model, that’s taken the press by storm. 

During the conversation, Janet and Ali explained how AI is part of a very long technological pathway humans have used to help us harness large amounts of data to make decisions. Before AI, we used machine learning. Before we used machine learning, we used statistics. However, the impacts of AI could dwarf anything that came before, and the risks are still mostly unknown, making it a challenging space for organizations to enter. This problem is what the AI Governance Group set out to solve.

 

About the AI Governance Group

Janet and Ali launched the AI Governance Group to help organizations understand the possibilities, potential pitfalls and responsible use of AI tools. A significant part of this work involves charting what AI will replace or enhance, within an organization. From there, the group creates strategic AI adoption frameworks that plot where these tools will enter an organization, the data sources they’ll draw from and how employees will use them in their everyday work. 

 

The Potential Impacts of AI

Janet drew from her long experience in social media to demonstrate the potential stakes of AI technology. When social media launched 20 years ago, nobody knew then that it would completely obliterate our sense of what is true and untrue. She explained that as AI develops, we must use critical thinking tools like never before because technology will continue challenging our understanding of reality in ways we don’t yet realize. 

Janet also believes that this dynamic will create a significant opportunity for PR professionals who specialize in crisis communications to help companies clean up inadvertently created by AI.

Listen to the entire episode to learn more about the AI Governance Group’s mission, along with a discussion of AI embodiment and Ali’s theory about how Marshall Mcluhan’s writings about the printing press offer clues for the future of AI. 

Don’t Miss an Episode

If you haven’t already subscribed to the PR Talk Podcast, you can find more great episodes on iTunes, Stitcher, Google Podcasts, iHeart Radio and Spotify. While you’re there, don’t forget to rate and review the show!

About the Guests: Janet Johnson

Janet Johnson is an experienced chief marketing officer and executive marketing and sales team leader for Fortune 100 and mid-size and growth organizations. Over her career, she’s run global marketing and sales teams for education technology, financial services, real estate and technology companies. Janet is also the founder of the AI Governance Group, a federation of highly experienced speakers, educators, researchers and change management accelerators supporting the safe adoption of AI technologies in organizations of all sizes.

 

About the Guests: Ali Maaxa, Ph.D.

Since 2005, Ali Maaxa, Ph.D., has used her training in anthropology and media to research how humans from different walks of life, abilities, resources, values, places, perspectives and needs engage technology. She answers this challenge by drawing from a refined toolkit of strategies and methods, from ethnographic collaboration to usability studies. Ali is the Director of Product and Strategy for the AI Governance Group and an associate faculty member at Portland State University.

AI governance
AI Governance

PR Talk is part of the Marketing Podcast Network

The Marketing Podcast Network gives brands that sell to marketers direct access to reach thousands of buyers via their trusted media source: Marketing podcasts. Browse our library of shows and see where your message can be placed to reach prospective customers ripe for your message.

 

This episode of PR Talk is brought to you by PRSA Oregon

Throughout Oregon and Southwest Washington, PRSA provides members with networking, mentorship, skill building and professional development opportunities – whether you are a new professional fresh out of college or a skilled expert with 20 years in the industry. Check out PRSAoregon.org for more information on how membership can help you grow and connect.

AI & PR: Martin Waxman, Spin Sucks [Podcast]

AI & PR: Martin Waxman, Spin Sucks [Podcast]

Not Sure if You’re in a Relationship with Your Phone? Just Ask Google!

Martin Waxman, CMO of Spin Sucks, Discusses the
Human/AI agent relationship and why PR should care

Apparently we are on a Spin Sucks “jag!” This week we are rounding out the theme by talking with Martin Waxman, CMO of Spin Sucks. Our last interview was with Spin Sucks founder Gini Dietrich. However, Martin and I didn’t necessarily talk about Spin Sucks. Since it is a professional development hub for PR and marketing professionals, you can imagine that the CMO of the organization would have something to say about the industry.

Of course we discussed how PR is evolving and Martin had some interesting insight into how PR people need to bring visuals into their pitches and try to get a little bit more savvy with photos, video and design.

We then spent a lot of time talking about the fascinating intersection between PR and AI (artificial intelligence). Not to toot my own horn, but this was really one of the first times an interviewee brought a topic to the table that I honestly hadn’t thought of before. Martin is currently completing a Master in Communications Management from McMaster/Syracuse and researching AI, relationships and communications. His thesis was on the relationships humans have (or will have) with machines, which he calls the human/AI agent relationship.

If you don’t think you’re in a relationship with your phone, Martin gives this example — who do you believe when you are lost in your car? Google maps or your passenger? If you answered that you’d kick your mother-in-law to the curb before you’d believe her over your phone, congratulations, you are in a relationship with your phone!

Since PR is about relationships, Martin argues that PR people should take an active role if their clients are considering implementing the technology. “Not that we need to learn how to code, but we need to understand the language and mechanics of AI.” How people interact with your brand through their devices, whether using their voice or their fingertips, has everything to do with PR.

Martin goes deeper into this topic in an article he penned for Spin Sucks called “How to Put AI in PR and Demonstrate the Value of Communicators.”

To learn more about this and many other more interesting techy-type-topics, follow Martin on LinkedIn Learning (formerly Lynda.com), where he is an author and offers online courses. He is also a professor of social media, PR and journalism at Seneca College and the University of Toronto, serves as President of Martin Waxman Communications and co-hosts the podcast, Inside PR.

About the guest: Martin Waxman

Martin is President of Martin Waxman Communications, CMO at Spin Sucks, a professor of social media, PR and journalism at Seneca College and the University of Toronto. He’s also an author on LinkedIn Learning and  Lynda.com, plus co-host the Inside PR podcast, a past-chair of PRSA Counselors Academy, and past-president of CPRS Toronto.

Martin is also a published novelist/story writer (The Promised Land, Everything in Winnipeg Begins in a Car); founder of three agencies, an ex-journalist/standup comedy MC/ad copywriter.

Connect and follow Martin on social media:

This episode of PR Talk is brought to you by PRSA Oregon

Throughout Oregon and Southwest Washington, PRSA provides members with networking, mentorship, skill building and professional development opportunities – whether you are a new professional fresh out of college or a skilled expert with 20 years in the industry. Check out PRSAoregon.org for more information on how membership can help you grow and connect.