AI & PR: Martin Waxman, Spin Sucks [Podcast]

AI & PR: Martin Waxman, Spin Sucks [Podcast]

Not Sure if You’re in a Relationship with Your Phone? Just Ask Google!

Martin Waxman, CMO of Spin Sucks, Discusses the
Human/AI agent relationship and why PR should care

Apparently we are on a Spin Sucks “jag!” This week we are rounding out the theme by talking with Martin Waxman, CMO of Spin Sucks. Our last interview was with Spin Sucks founder Gini Dietrich. However, Martin and I didn’t necessarily talk about Spin Sucks. Since it is a professional development hub for PR and marketing professionals, you can imagine that the CMO of the organization would have something to say about the industry.

Of course we discussed how PR is evolving and Martin had some interesting insight into how PR people need to bring visuals into their pitches and try to get a little bit more savvy with photos, video and design.

We then spent a lot of time talking about the fascinating intersection between PR and AI (artificial intelligence). Not to toot my own horn, but this was really one of the first times an interviewee brought a topic to the table that I honestly hadn’t thought of before. Martin is currently completing a Master in Communications Management from McMaster/Syracuse and researching AI, relationships and communications. His thesis was on the relationships humans have (or will have) with machines, which he calls the human/AI agent relationship.

If you don’t think you’re in a relationship with your phone, Martin gives this example — who do you believe when you are lost in your car? Google maps or your passenger? If you answered that you’d kick your mother-in-law to the curb before you’d believe her over your phone, congratulations, you are in a relationship with your phone!

Since PR is about relationships, Martin argues that PR people should take an active role if their clients are considering implementing the technology. “Not that we need to learn how to code, but we need to understand the language and mechanics of AI.” How people interact with your brand through their devices, whether using their voice or their fingertips, has everything to do with PR.

Martin goes deeper into this topic in an article he penned for Spin Sucks called “How to Put AI in PR and Demonstrate the Value of Communicators.”

To learn more about this and many other more interesting techy-type-topics, follow Martin on LinkedIn Learning (formerly Lynda.com), where he is an author and offers online courses. He is also a professor of social media, PR and journalism at Seneca College and the University of Toronto, serves as President of Martin Waxman Communications and co-hosts the podcast, Inside PR.

About the guest: Martin Waxman

Martin is President of Martin Waxman Communications, CMO at Spin Sucks, a professor of social media, PR and journalism at Seneca College and the University of Toronto. He’s also an author on LinkedIn Learning and  Lynda.com, plus co-host the Inside PR podcast, a past-chair of PRSA Counselors Academy, and past-president of CPRS Toronto.

Martin is also a published novelist/story writer (The Promised Land, Everything in Winnipeg Begins in a Car); founder of three agencies, an ex-journalist/standup comedy MC/ad copywriter.

Connect and follow Martin on social media:

This episode of PR Talk is brought to you by PRSA Oregon

Throughout Oregon and Southwest Washington, PRSA provides members with networking, mentorship, skill building and professional development opportunities – whether you are a new professional fresh out of college or a skilled expert with 20 years in the industry. Check out PRSAoregon.org for more information on how membership can help you grow and connect.

Gini Dietrich, Spin Sucks [Podcast]

Gini Dietrich, Spin Sucks [Podcast]

Spin Sucks’ Gini Dietrich is Worried for Our Industry:

Describing a Possible Takeover of PR

This week I hopped on the phone with Gini Dietrich, all the way across the country in Chicago. If you couldn’t tell from our conversation, we immediately felt like fast friends. Gini is best known for her role launching and leading Spin Sucks, which is a professional development hub for PR and marketing professionals. She is also the founder and CEO of Arment Dietrich, Inc., a PR and communications firm that “runs like a well-oiled machine.”

At the helm of the very active blog that is Spin Sucks, Gini sends out newsletters every day to thousands of subscribers. There is also a members-only component called Spin Sucks Pro that offers PR and marketing courses online. What was originally a blog, Spin Sucks actually morphed into is own book, written by….drumroll please….Gini Dietrich of course! The book, officially called “Spin Sucks: Communication and Reputation Management in the Digital Age” is available on Amazon. As Gini walked us through her experience we discover that she honed her book-writing chops first with “Marketing in the Round,” which she co-authored with Geoff Livingston, also available on Amazon.

After talking about how these books came together in conjunction with Spin Sucks, running a firm, co-hosting the podcast, Inside PR, and how she manages to do it all with a small child, we delved into the true meaning of Spin Sucks — uncovering the various misconceptions PR people are faced when encountering the public. For Gini, the “spin doctor” reputation runs rampant, but I find that people exaggerate how fancy and fabulous PR jobs are.

We also discussed some very big topics like: what PR actually is, how it is different from marketing, and why it matters. But most importantly we talked about how worried Gini is for our industry.

Listen to her insight as she describes a possible “takeover of PR.” And new pro’s will most definitely be empowered hearing Gini’s one piece of advice for people coming up in the industry.

About the guest: Gini Dietrich

Gini Dietrich is the founder and CEO of Arment Dietrich, a Chicago-based integrated marketing communications firm. She is also the lead blogger at the PR and marketing blog, Spin Sucks, author of the book Spin Sucks, co-author of Marketing In the Round, and co-host of Inside PR, a weekly podcast about communications and social media.

Catch Gini speaking at these upcoming conferences: Content Marketing World, September 3 – 6 in Cleveland, Ohio and PRSA’s 2019 International Conference, October 20 – 22 in San Diego, California.

Connect and follow Gini on social media:

This episode of PR Talk is brought to you by PRSA Oregon

Throughout Oregon and Southwest Washington, PRSA provides members with networking, mentorship, skill building and professional development opportunities – whether you are a new professional fresh out of college or a skilled expert with 20 years in the industry. Check out PRSAoregon.org for more information on how membership can help you grow and connect.